Ashlyn Brady

• Followed appropriate safety procedures for transporting materials when applicable.
• Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Maintained safe driving habits to protect property and general public on roadways.
• Maintained ongoing communications with operations center personnel to keep teammates informed.
• Observed driving regulations and safety procedures, maintaining excellent safe driving record.

• AS PER FULL TIME ROLE

I supported those with a disability

• Maintained work logs for each shift.
• Assisted clients with disabilities, and served as a source of support.
• Followed directions given by employer and functioned as a strong support for my clients.
• Helping clients out in the community, driving them to appointments, shopping, leisure activities, cooking their meals, hoisting them, domestic assistance, personal care.
• Organized recreational and educational activities for clients according to individual needs.
• Managed challenging behaviors through positive reinforcement techniques.
• Maintained records of services provided, client progress, and goals achieved.
• Provided assistance in the home environment including meal preparation and light housekeeping.

Provided optimal assistance to the General Manager and handled a variety of tasks.

• Organized stocked and ordered parts to maintain inventory, including receipting them into the database
• Worked closely with Unit Manager to ensure timely completion of administrative tasks.
• Booking in services, scheduling work.
• Assisting customers with sourcing parts from outside suppliers along with New Age direct.
• Answering and making phone calls and emails to customers and suppliers.
• Liaising with reps from all of our major suppliers.
• Assisting workshop staff with sourcing parts to complete their work.
• Making sure parts for our jobs are here on time to deliver great service to our clients.
• Preparing a job card for the workshop team.

From the start of June until October 2022, I worked with the same company, but in a different role, Customer Care. When customers purchased new Caravans I was their main point of contact.

The role included:

• Making sure delivery of their van is smooth and efficient.
• Entering information into a system.
• Handling van delays and corresponding with customers in these times
• Helping customers with concerns, enquiries

• Worked as a positive and hardworking team member
• Assisted the Store Manager with all daily tasks to increase productivity and achieve customer service goals.
• Greeted customers and provided assistance with product selection.
• Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
• Provided information about products and services to customers.
• Monitored stock levels and alerted management when supplies are running low or need replenishing.
• Identified opportunities to increase sales through cross-selling techniques.
• Maintained up-to-date knowledge of current sales promotions and advertisements.
• Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.

• Worked as a positive and hardworking team member in the busy Stationery and Gift shop
• Assisted the Store Manager with all daily tasks to increase productivity and achieve customer service goals.
• Greeted customers and provided assistance with product selection.
• Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
• Provided information about products and services to customers.
• Monitored stock levels and alerted management when supplies are running low or need replenishing.
• Identified opportunities to increase sales through cross-selling techniques.
• Maintained up-to-date knowledge of current sales promotions and advertisements.
• Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.