Ashma Gautam
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Domino's Pizza
03.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cleaning Crew Member
ICC
06.2022 - 04.2023
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Education
Bachelor of Hospitality -
Choice Business College
Skills
- Credit Card Payment Processing
- Order Fulfillment
- Retail Sales Customer Service
- Staff Training
Certification
certificate in aged care
first aid certificate
Additional Information
Reference:
Sahil Thapa(manager Domino's glebe)
phone:0415097304
Timeline
Cleaning Crew Member
ICC
06.2022 - 04.2023
Customer Service Representative
Domino's Pizza
03.2022 - Current
Bachelor of Hospitality -
Choice Business College
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