Ashmita Bohara
Auburn,NSW
Summary
Hardworking Waiter with two years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
2
2
years of professional experience
Work History
Commis Waiter
Rockpool Bar and Grill
Sydney, 2000
08.2022 - Current
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Informed customers about specials, upselling additional food and drink items.
- Calculated charges, issued table checks and collected payments from customers.
- Suggested additional items to customers to increase restaurant sales.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Restaurant Waiter
kickin'Inn Petersham
Petersham, 2049
04.2023 - 06.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided exceptional service to high volume of daily customers.
Education
MBA - Accounting And Business Management
Holmes Institute
Sydney, NSW08-2024
Skills
- Food inspection
- High-volume dining
- Food safety understanding
- Order Management
- Point of Sale (POS) system operations
- Guest Relations Management
- Food station setup
- Table setting arrangements
- Fine Dining
- Check payment processing
- Dining customer service
Accomplishments
Worker of the season 2023
References
References available upon request.
Timeline
Restaurant Waiter
kickin'Inn Petersham
04.2023 - 06.2023
Commis Waiter
Rockpool Bar and Grill
08.2022 - Current
MBA - Accounting And Business Management
Holmes Institute