Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Shekhar Chaudhary

Shepparton,Australia

Summary

Highly Motivated, enthusiastic and energetic person with sound administration background and experience magnificent communication and interpersonal skills. Sound experience in working with all ages and diverse people in a variety of capacities. Enthusiastic, confident, mature and positive with an excellent track record of success in all roles undertaken to date. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Walmart
05.2022 - 10.2024


· Assisting Customer With finding products, filling products in departments, packing online order.

· Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

· Maintained a clean and organized workspace, promoting a welcoming environment for customers.

· Met customer service goals and exceeded customer expectations.

· Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

· Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

· Utilized POS system to handle customer cash and credit card transactions.

· Processed customer orders and accurately handled payment transactions.

· Resolved customer complaints and maintained clean and tidy checkout area.

· Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

· Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Driver

Uber Drive
10.2022 - 08.2024
  • Drove clients safely, ensured customer satisfaction, maintained cleanliness of the car, and managed customer safety.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.

Parts Assembler

Federal Mogul Vehicle Component Solution Inc.
10.2020 - 01.2022
  • Tested and cleaned parts, counted and separated parts, and assisted with ad hoc tasks to support sales revenue.
  • Utilized various hand tools and equipment for precise assembly of intricate components.
  • Participated in ongoing training programs to stay current on industry trends, technology advancements, and best practices.
  • Trained new employees on proper assembly techniques and safety protocols, fostering a culture of continuous improvement.
  • Conducted regular inspections of assembled parts to ensure adherence to quality control guidelines.

Crew Member

Dunkin’ Donuts
04.2019 - 10.2021
  • Taking orders, making coffee and assisting in checkout, and servicing order.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Resolved customer complaints with empathy, managed high-stress situations, handled escalated calls, enhanced customer satisfaction, cleaned and maintained equipment, prepared and stocked food items, coordinated with staff, streamlined drink preparation, and handled cash transactions.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.

Education

Applied in Computer Science (Online) -

Harry S Truman College, City College of Chicago, USA
09.2024

A level -

British college
01.2017

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration
  • Microsoft Office

Certification

RSA, food handling or police check available on request.

Availability

Part-time/Full-time/Casual

References

Available on request

Timeline

Driver

Uber Drive
10.2022 - 08.2024

Customer Service Associate

Walmart
05.2022 - 10.2024

Parts Assembler

Federal Mogul Vehicle Component Solution Inc.
10.2020 - 01.2022

Crew Member

Dunkin’ Donuts
04.2019 - 10.2021

Applied in Computer Science (Online) -

Harry S Truman College, City College of Chicago, USA

A level -

British college
Shekhar Chaudhary