Summary
Work History
Education
Skills
Timeline
OperationsManager

Ashok Kumar Gaire

Accountant,
sydney,NSW

Summary

The experienced individual offering a transferable skill set complimentary to the Manager in retail convenience store who cab adapts easily to new situations, company cultures, and work processes. Honest and ethical employee eager to be considered for an open position with a new working environment. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Having an excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Work History

Store Manager

EzyMart
Sydney ,kirribili, Milsons Point, New South Wales
02.2022 - Current
  • Ezymart Convenience store
  • Inventories management
  • Dealing with different suppliers
  • Allocating resources and staff for best performance and outcome
  • Providing training and other applicable things to new staff
  • Point of sales and ability to sales composite products.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Rotated merchandise and displays to feature new products and promotions
  • Managed inventory control, cash control and store opening and closing procedures
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
  • Completed point of sale opening and closing procedures
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation

Customer Service representative

Gelato Messina
05.2020 - 11.2021
  • Delivered positive experiences to every customer with fast, knowledgeable support
  • Helped promptly resolve routine problems using expert customer service skills
  • Updated records with all interactions and customers transactions
  • Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
  • Helped improve processes and products by relaying customer feedback.
  • Provided primary customer support to internal and external customers
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests for products, services and company information
  • Recommended products to customers, thoroughly explaining details
  • Effective liaison between customers and store management.

Accountant

03.2022 - 08.2020
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations
  • Reconciled accounts and reviewed expense data, net worth and assets
  • Prepared and filed tax forms to meet needs of customers
  • Gathered data on taxable income, deductibles and allowances for tax preparation
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement
  • Itemized taxpayer expenses to identify maximum adjustments, deductions and credits

Education

Master of Professional Accounting - Accounting

Holmes Institute
Sydney, NSW
01.2023

Master of Business Administration - Business Administration And Management

Holmes Institute
Sydney, NSW
03.2022

Skills

  • File coordination
  • Product’s and sales promotion
  • Request management
  • Pay roll management
  • Product’s sales
  • Complaint resolution
  • Account updates
  • Time management
  • Task prioritization
  • Administrative Management
  • Management Training
  • Human Resources Oversight
  • Problem Anticipation and Resolution
  • Recruiting and Hiring
  • Inventory Management
  • Supply Ordering
  • Monthly and Annual Journal Entries
  • Document Record-keeping
  • Customer Account Management
  • Building Customer Trust and Loyalty
  • Needs Assessment
  • Understanding Customer Needs
  • POS Systems and Ordering Platforms
  • Account Reconciliation
  • Bookkeeping
  • Superior attention to detail
  • Financial Management
  • Budgeting
  • Administrative support

Timeline

Accountant

03.2022 - 08.2020

Store Manager

EzyMart
02.2022 - Current

Customer Service representative

Gelato Messina
05.2020 - 11.2021

Master of Professional Accounting - Accounting

Holmes Institute

Master of Business Administration - Business Administration And Management

Holmes Institute
Ashok Kumar GaireAccountant,