Ashok Ganapathi
Melbourne,VIC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Unit Manager
Norton Gates Pty Ltd
2023.01 - Current
- Increased efficiency by implementing new business unit strategies and streamlining operations.
- Balanced risk management with strategic objectives to optimize overall business performance outcomes.
- Managed budgets and resources effectively to achieve financial goals and maximize profitability.
- Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
- Conducted detailed market analysis for informed decision-making and strategic planning.
- Identified growth opportunities by staying current on industry trends and competitive landscape insights.
- Drove continuous improvement initiatives by soliciting feedback from employees and conducting regular reviews.
- Negotiated contracts with vendors for cost-effective procurement of goods and services.
- Monitored performance metrics regularly to identify areas for improvement and drive continuous progress.
- Championed process improvements that resulted in increased operational efficiency and reduced overhead expenses.
- Facilitated cross-functional collaboration, fostering an environment of teamwork and innovation.
- Strengthened organizational culture by promoting core values throughout daily operations.
- Established productive relationships with key stakeholders, ensuring alignment of business objectives.
- Optimized supply chain processes, reducing costs while maintaining quality standards.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Branch Operations Manager
Metroll Victoria Pty Ltd
2019.03 - 2023.01
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised team of employees, fostering positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Performed monthly compliance checks.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
- Overhauled outdated operational procedures to increase branch effectiveness and reduce errors.
- Maintained friendly and professional customer interactions.
- Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Reduced staff turnover with effective training programs and employee support initiatives.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engaged employees in business processes with positive motivational techniques.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Assisted in recruitment process, selecting top talent to join team and contribute to success of organization.
- Increased overall sales, implementing targeted marketing strategies and promotional campaigns.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
- Streamlined communication between departments, improving collaboration efforts within company as well as problem resolution times.
- Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
- Assessed employee performance and developed improvement plans.
Manufacturing Manager
GE Silos Pty Ltd
2017.07 - 2019.02
- Supervised production team, keeping production schedules on track to meet tight deadlines.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted root cause analysis investigations to identify areas for improvement in manufacturing processes, leading to increased efficiency and fewer defects.
- Fostered strong relationships with external vendors and suppliers, ensuring timely deliveries of raw materials needed for seamless production operations.
- Managed budget planning and forecasting activities for the manufacturing department, ensuring alignment with corporate financial goals while maintaining operational excellence.
- Tracked new material shipments and coordinated flow of materials at different stages of manufacturing to align with procurement expectations.
- Managed a team of production staff, fostering a positive work environment and encouraging professional growth.
- Enhanced product quality by performing regular audits, enforcing strict adherence to industry standards, and implementing corrective actions when necessary.
- Performed detailed material inventories and ordered more supplies.
- Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
- Applied lean principles to improve workflow and quality and reduce waste.
- Increased output capacity with the optimization of equipment layout and workflow improvements.
- Prepared annual budgets with controls to prevent overages.
- Made sure that products were produced on time and are of good quality.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Optimized scheduling processes to maximize resource utilization while minimizing labor costs and overtime expenses.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Improved production efficiency by streamlining manufacturing processes and implementing lean principles.
- Enforced health and safety protocols to promote safe working environment.
Operations Manager
Speed House Group
2015.03 - 2017.06
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Production Coordinator
Al Masaood Bergum
2012.03 - 2015.02
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
- Streamlined workflow processes, enhancing overall team performance and output quality.
- Created and maintained detailed reports and schedules of all production tasks.
- Reviewed in-house stock to determine materials availability for production jobs.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Ensured timely delivery of projects by closely monitoring schedules and milestones.
- Managed daily operations on the production floor, maintaining a safe and organized workspace.
- Assisted with budgeting and accounting of production-related tasks.
- Oversaw quality control procedures throughout the production process to ensure consistent product outputs.
- Reduced material waste and improved sustainability through diligent inventory management.
- Liaised with production manager, suppliers and vendors to support production needs.
- Enhanced production efficiency by streamlining processes and optimizing workflows.
- Developed and maintained efficient production processes and procedures.
- Supported continuous improvement initiatives by identifying areas for process optimization.
- Boosted team productivity, assigning tasks according to individual strengths and capabilities.
- Collaborated with cross-functional teams on special projects, contributing expertise as needed to meet objectives successfully.
- Mitigated potential risks, implementing proactive safety measures in adherence to industry standards.
- Maintained strong relationships with key stakeholders including clients, suppliers, and internal teams to promote efficient communication channels across all parties involved in the production process.
- Implemented training programs for new hires, promoting a culture of continuous learning and development.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Devised and implemented efficient processes for production tracking and inventory control.
Production Manager
Trimo UAE
2006.06 - 2012.02
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Delivered direct feedback to senior management regarding project visibility and status.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Estimated labor requirements to support anticipated workload.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Monitored team budgets to keep projects on task and avoid waste.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Utilized data analysis tools to identify and resolve production issues.
Education
Bachelor of Mechanical Engineering - Mechanical
Anna University
Erode, India04.2006
Graduate Certificate - Certified Lean Management Professional
AIBM
Dubai, UAE06.2017
Skills
- Staff Training and Development
- Operations Management
- Cross-functional Team Coordination
- Business Analysis
- Organizational Development
- Key Performance Indicators
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Team Leadership
- Decision-Making
- Problem Resolution
- Work Planning and Prioritization
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Training and Development
- Goal Setting
- Team Development
- Staff Management
- Task Delegation
- Documentation And Reporting
- Strategic Planning
- Negotiation and Conflict Resolution
- Employee Coaching and Mentoring
- Schedule Management
- MS Office
- Preventive Maintenance
- Interpersonal Relations
- Staff Development
- Administration and Reporting
- Emergency Response
- Performance Tracking and Evaluation
- Process Improvement
- Negotiation
- Performance Evaluations
- Cost Control
- Budget Management
- Business Planning
- Financial Management
- Business Analysis and Reporting
- Business Administration
- Technical Proficiency
- Budget Administration
Certification
- CPM - Certified Professional Manager
- Certified Lean Management Professional
- PMP - Project management Professional
Languages
Tamil
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Malayalam
Professional Working
Timeline
Business Unit Manager
Norton Gates Pty Ltd
2023.01 - Current
Branch Operations Manager
Metroll Victoria Pty Ltd
2019.03 - 2023.01
Manufacturing Manager
GE Silos Pty Ltd
2017.07 - 2019.02
Operations Manager
Speed House Group
2015.03 - 2017.06
Production Coordinator
Al Masaood Bergum
2012.03 - 2015.02
Production Manager
Trimo UAE
2006.06 - 2012.02
Bachelor of Mechanical Engineering - Mechanical
Anna University
Graduate Certificate - Certified Lean Management Professional
AIBM
- CPM - Certified Professional Manager
- Certified Lean Management Professional
- PMP - Project management Professional
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