Ashokk RAMACHANDRAN CHANDRASEHARAN
Melbourne,VIC
Summary
Proven leader in retail management, adept at enhancing customer experience and engagement, demonstrated during tenure at United Petroleum. Excelled in staff supervision and store organization, significantly improving store efficiency and appearance. Skilled in problem-solving and team building, fostering a positive and productive work environment. Achievements include streamlining opening/closing procedures and boosting customer satisfaction through exceptional service.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
United Petroleum
01.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Store Team Member
Seven Eleven
06.2023 - 01.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Education
Bachelor of Science - Cyber Security
La Trobe University
Melbourne, VIC11-2025
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store opening and closing
- Staff supervision
- Store organization
- Time management
- Team building and leadership
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Store Team Member
Seven Eleven
06.2023 - 01.2024
Assistant Store Manager
United Petroleum
01.2023 - Current
Bachelor of Science - Cyber Security
La Trobe University
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