Ashok Kumar Balraj
Melbourne,VIC
Summary
Accomplished Program Test Manager with a proven track record at Capgemini Technology Services, enhancing software quality and client satisfaction through expert management of cross-functional QA teams. Skilled in test strategy development and stakeholder management, I significantly increased program efficiency. My leadership in test environment management and ability to foster strong stakeholder relationships stand out as key achievements.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Test Manager
Capgemini Technology Services
05.2015 - Current
- Enhanced software quality by directing the execution of functional, integration, system, and performance testing.
- Optimized resource allocation for successful project completion, managing cross-functional teams of QA engineers and testers.
- Collaborated with development teams to ensure seamless integration between systems under test.
- Conducted risk assessments to identify potential vulnerabilities in the program prior to implementation.
- Increased program efficiency by developing and implementing comprehensive test strategies and plans.
- Delivered high-quality software releases through meticulous test case design, preparation, execution, and reporting efforts.
- Boosted client satisfaction with timely identification and resolution of defects and issues.
- Monitored and reported on test results and performance data to identify areas of opportunity for improvement.
- Demonstrated new product features and functionality to project stakeholders.
- Managed test environments and configurations for accurate representation of end-user requirements.
- Established strong relationships with stakeholders, fostering clear communication channels throughout all project phases.
Test Lead
Wipro Technologies
11.2011 - 05.2015
- Managed cross-functional teams, providing guidance and supervision to junior testers and ensuring proper adherence to best practices.
- Provided expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
- Spearheaded training initiatives aimed at enhancing the competency levels of existing test personnel while building a strong pipeline of new talent in support of future growth objectives.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Created accurate and successful test scripts to manage automated testing of certain products and features.
- Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
- Executed test cases and documented defects, confirming resolution and mitigation of defects.
- Conducted regression testing of existing products.
Software Engineer
Capgemini India
03.2008 - 09.2011
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with cross-functional teams to ensure seamless integration of software components.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Sathyabama Institute of Science & Technology
Chennai, India03-2006
Skills
- Test Strategy
- Quality metrics
- Test reporting
- Defect Management
- Test data management
- Integration testing
- Test environment management
- User acceptance testing
- Test strategy development
- Requirements analysis
- Test estimation
- Stakeholder management
- Scheduling
- System integration testing
- Release management
- Requirements gathering
- Documentation control
Certification
- Certified ScrumMaster (CSM)
Timeline
Program Test Manager
Capgemini Technology Services
05.2015 - Current
Test Lead
Wipro Technologies
11.2011 - 05.2015
Software Engineer
Capgemini India
03.2008 - 09.2011
Bachelor of Engineering - Electronics And Communication Engineering
Sathyabama Institute of Science & Technology
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