Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashraful Alam

Bexley

Summary

Dynamic professional with a proven record in sales, marketing, and versatile roles within the hospitality industry. Accomplished in maintaining high cleanliness standards as a housekeeper and room attendant, proficient in kitchen operations, and effective store management. Adept at driving sales growth and implementing marketing strategies. Demonstrates strong leadership and multitasking skills in diverse environments.

Overview

4
4
years of professional experience

Work History

Commercial Cleaner

VIP Commercial Cleaning
10.2023 - Current
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
  • Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.


Kitchen Hand

Frango's Charcoal Chicken
10.2023 - 12.2023
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.

Housekeeping Room Attendant

Meriton Suites
01.2024 - Current
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.


Store Manager

Xiaomi
04.2022 - 08.2023
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.


Head of Sales and Marketing

Walton Bangladesh Group
02.2020 - 03.2022
  • Increased sales revenue by implementing targeted marketing strategies and cultivating strong client relationships.
  • Developed and executed comprehensive sales plans for consistent growth in market share and profitability.
  • Led cross-functional teams to drive successful product launches and expand market reach.


Education

Bachelor of Science - Business Information System

Lincoln Institute of Higher Education
191 Thomas Street, Haymarket, Sydney, NSW
11.2026

Skills

  • Supply Inventory Management
  • Customer Service-Focused
  • Maintenance Coordination
  • Organizational skills
  • Customer service
  • Teamwork abilities
  • Restocking supplies
  • Attention to detail
  • Safety protocols
  • Inventory management

Languages

Bengali
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Urdu
Professional Working

Timeline

Housekeeping Room Attendant

Meriton Suites
01.2024 - Current

Commercial Cleaner

VIP Commercial Cleaning
10.2023 - Current

Kitchen Hand

Frango's Charcoal Chicken
10.2023 - 12.2023

Store Manager

Xiaomi
04.2022 - 08.2023

Head of Sales and Marketing

Walton Bangladesh Group
02.2020 - 03.2022

Bachelor of Science - Business Information System

Lincoln Institute of Higher Education
Ashraful Alam