Ash Ranadive
Surry Hills,New South Wales
Summary
- Conduct open for inspections and private appointments
- Process tenancy applications and service requests from tenants and ensure prompt response to all inquiries
- Tenancy application processing
- Liaise with the Property owners to approve applications
- Liaise with current tenants to organise suitable times for inspections
- Advertising and marketing of properties
- Book and carry out Routine Inspections
- Managing rental enquiries via email & phone
- Conducting annual rent reviews
- Subcontractor selection & Oversight
- Strong Budget & Cost controls
- Tactical & Strategic Marketing & Branding
- Managing portfolio of rental properties
- Attending tribunal hearings
Overview
3
3
years of professional experience
Work History
Portfolio Property Manager
Roberts Real Estate
02.2021 - 03.2024
- Completed annual rent calculations using housing database software.
- Implemented targeted marketing initiatives that effectively promoted available properties and attracted prospective tenants.
- Administered operations to handle needs of more than 150 properties across Hobart & surrounding areas.
- Coordinated appointments to show marketed properties.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Followed up on delinquent tenants and coordinated collection procedures.
- Streamlined workflows through the implementation of efficient property management software systems.
- Collected and maintained careful records of rental payments and payment dates.
- Facilitated smooth tenant move-ins and move-outs by efficiently managing lease agreements, security deposits, and related documentation.
- Established preventive maintenance programs reducing repair costs over time.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Reduced operational costs by negotiating favorable contracts with vendors and service providers.
- Evaluated market trends to establish competitive rental rates for each managed property while maximizing ROI for property owners.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Enhanced community engagement within managed properties by organizing events and fostering an inclusive environment for all residents.
- Coordinated maintenance activities, including preventative measures and timely repairs to minimize disruption to tenants.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Established positive relationships with tenants, property owners, and stakeholders by providing exceptional customer service.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed a diverse portfolio of properties, maintaining high occupancy rates and minimizing vacancies.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Increased tenant satisfaction by promptly addressing concerns and implementing effective communication strategies.
- Developed and implemented marketing strategies to increase occupancy rates.
- Collaborated with legal counsel on eviction proceedings when necessary, adhering to strict adherence to local regulations.
- Monitored industry best practices incorporating innovative solutions contributing to increased efficiency.
- Kept properties in compliance with local, state, and federal regulations.
- Generated leads for sales and rental properties through cold calls and referrals.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections to ensure compliance with local regulations and maintain the overall condition of each property.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained sufficient number of units market-ready for lease.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Oversaw annual budget preparation and long-term financial planning, ensuring the properties remained financially stable.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Developed and executed comprehensive property management plans for optimal financial performance and asset preservation.
- Maximized rental income while minimizing expenses through effective planning and control.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Education
Property Representative Course - Real Estate
Real Estate Institute of Tasmania
Hobart, Australia10.2020
Skills
- Goal Setting
- Social Perceptiveness
- Business Relationship Management
- Time Management
- Operational Reporting
- Compliance Assessment
- Team Building Leadership
- Customer Service
- Risk Assessment
- Proactive and Focused
- Prioritizing and Planning
- Relationship Building
- Decision Making
- Cost Data Analysis
- Critical Thinking
- Data Analysis
- Strategy Development
- Problem Anticipation and Resolution
- Business Intelligence Gathering
- Microsoft Office
- Attention to Detail
Timeline
Portfolio Property Manager
Roberts Real Estate
02.2021 - 03.2024
Property Representative Course - Real Estate
Real Estate Institute of Tasmania