Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Ashton Engelbrecht

Upper Coomera,QLD

Summary

Hardworking employee enthusiastic about learning any specific field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. I am a leader at heart and enjoy putting time into developing colleagues. I hope to learn all aspects of the business to which this resume has been delivered to, as well as company standards, growths and opportunities that may arise in the future.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Uber Eats
03.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

First Assistant Manager

KFC
09.2016 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Customer Service Cashier

Pizza Hut
11.2014 - 06.2015
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered product questions using knowledge of sales and store promotions.

Education

High School Diploma -

King's Christian College
Reedy Creek, QLD
11.2017

Skills

  • Directing Team Members
  • Time Management
  • Manager Coaching and Training
  • Strategic Planning
  • Recruiting and Interviewing
  • Business Administration
  • Business Development Understanding
  • Promotional Planning
  • Training
  • Reviewing Performance
  • Supervising Employees
  • Employee Performance Evaluations

Accomplishments

  • Supervised team of 75 staff members.
  • Achieved top 20 stores by completing labour analysis weekly with accuracy and efficiency.
  • Selected to help build and grow a neighbouring store by assisting them to achieve all KPI goals.
  • Trained and developed 5 team members into shift supervisors.
  • Achieved food safety certificate.
  • Achieved first aid and CPR certificate.
  • School Captain.

Additional Information

Phillip Edwards

Professional Reference

KFC Store Manager

0419 774 582


Katinka Niemeijer

Professional Reference

School Administration

0405 162 128


Kurt Foessel

Professional Reference

0400 306 817


Timeline

Delivery Driver

Uber Eats
03.2023 - Current

First Assistant Manager

KFC
09.2016 - Current

Customer Service Cashier

Pizza Hut
11.2014 - 06.2015

High School Diploma -

King's Christian College

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Ashton Engelbrecht