Summary
Overview
Work History
Education
Skills
Timeline
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Ashton Marples

Warragul,Vic

Summary

Dynamic and results-driven professional with experience at McDonald's, excelling in customer relationship management and food safety procedures. Adept at resolving complaints and enhancing customer satisfaction, I effectively managed inventory and processed orders, ensuring a seamless dining experience. Committed to fostering positive interactions and maintaining high standards in a fast-paced environment.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonalds
Moe And Morwell, vic
11.2023 - Current
  • Resolved customer complaints in a professional manner.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.

Education

High School Diploma -

Lowana Collage

Skills

  • Food safety procedures
  • Cash handling
  • Inventory management
  • Customer education
  • Order processing
  • Customer relationship management

Timeline

Crew Member

McDonalds
11.2023 - Current

High School Diploma -

Lowana Collage

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Ashton Marples