Ashton Smith
Lithgow
Summary
Dynamic and reliable professional with extensive experience at 7-Eleven, excelling in customer service and cash handling. Proven ability to enhance shopping experiences through effective problem-solving and teamwork. Recognized for maintaining a clean and organized environment while efficiently processing transactions, contributing to a positive and welcoming atmosphere for customers.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
7-eleven
09.2024 - Current
- Assisted customers with transactions and inquiries, ensuring positive shopping experiences.
- Operated cash register efficiently, handling cash and credit transactions accurately.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Processed returns and exchanges, adhering to company policies to resolve customer issues effectively.
- Trained new staff on cashier procedures and customer service standards, fostering teamwork.
- Monitored sales floor for security concerns, reporting incidents promptly to management for resolution.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
Food Service Worker
Zambrero
09.2022 - 09.2024
- Prepared and assembled menu items according to company standards.
- Maintained cleanliness in food preparation and service areas to ensure safety compliance.
- Assisted in inventory management, restocking supplies as needed for efficient service.
- Operated kitchen equipment safely, following all operational protocols and guidelines.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline workflow during peak service hours.
- Participated in training new staff on food safety practices and operational procedures.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
No Degree - Year 10
Lithgow High School
Lithgow, NSW10.2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Cash handling expertise
- Store cleaning
- Reliability and punctuality
- Cash handling
- Front desk operations
- Retail operations
- Friendly and outgoing
- Honest and dependable
- Customer assistance
- Reliable and responsible
- Cleaning and sanitizing
- Cash register operations
Timeline
Cashier Assistant
7-eleven
09.2024 - Current
Food Service Worker
Zambrero
09.2022 - 09.2024
No Degree - Year 10
Lithgow High School