Ashton Yee
Riverwood
Summary
Dynamic Manager with a proven track record at The Pilates Shop and Coles Supermarkets, excelling in team leadership and process improvement. Enhanced accountability among staff, leading to improved performance outcomes. Skilled in problem-solving and customer service, I consistently achieved timely deliveries and high customer satisfaction through effective inventory management and operational oversight.
Overview
3
3
years of professional experience
Work History
Operations Manager
The Pilates Shop
09.2023 - 01.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Warehouse Manager
The Pilates Shop
08.2022 - 09.2023
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Warehouse/Delivery Driver
The Pilates Shop
05.2022 - 08.2022
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
Duty Manager
Coles Supermarket
10.2021 - 08.2022
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Team Member
Coles Supermarket
10.2020 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Inaburra School
Bangor, NSW11-2019
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Client relations
- Teamwork and collaboration
- Leadership
- Process improvement
Timeline
Operations Manager
The Pilates Shop
09.2023 - 01.2024
Warehouse Manager
The Pilates Shop
08.2022 - 09.2023
Warehouse/Delivery Driver
The Pilates Shop
05.2022 - 08.2022
Duty Manager
Coles Supermarket
10.2021 - 08.2022
Team Member
Coles Supermarket
10.2020 - 10.2021
High School Diploma -
Inaburra School
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