Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Academic Pursuits
Declaration
Generic

Ashutosh Batta

Geelong,Australia

Summary

Results-driven professional with over 10+ years of diverse experience in IT as a Test Analyst and Test Lead, skilled in navigating cross-cultural environments. Specializes in Metering, ERP, Business Analysis, Process Modeling, Microsoft Dynamics CRM, Salesforce, and Project Management, with a strong emphasis on software testing using Microsoft Test Manager tools and functional testing methodologies. Possesses comprehensive knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Committed to contributing expertise in a dynamic work environment that fosters growth and leverages existing skills for impactful outcomes.

Overview

10
10
years of professional experience
6
6
Certification

Work History

Test Lead

Central Highlands Water
Ballarat
11.2023 - Current
  • Developed and executed comprehensive test strategies, test plans, test cases and test procedures for the Digital Water Metering ecosystem, covering smart meters, communication modules, MDMS (SUEZ), ERP (Infor CloudSuite) and downstream billing systems.
  • Performed functional, integration, system, regression and operational readiness testing across metering, MDMS, ERP and field device workflows, ensuring full requirements traceability and compliance.
  • Conducted smart meter device validation, including provisioning, configuration, firmware version checks, communication behaviour, event generation and remote parameter updates.
  • Executed end‑to‑end integration testing across meter → MDMS → ERP → billing processes, validating data flows, interfaces, business rules and operational transactions.
  • Performed meter data validation and reconciliation, ensuring completeness, accuracy and integrity of interval data, consumption data, events and exception records.
  • Tested communication network performance including connectivity, signal strength, packet delivery, latency, retries and exception handling across deployed metering infrastructure.
  • Supported laboratory, field, pilot and production readiness testing for smart water meters and associated communication devices.
  • Investigated and resolved system, communication and data‑related defects by collaborating with SUEZ (MDMS vendor), meter suppliers, ERP teams, developers and field operations.
  • Managed Zephyr Enterprise test management framework including test design, execution tracking, reporting, defect triage and quality metrics.
  • Conducted weekly showcases, stakeholder workshops and requirement review sessions; documented user stories, process maps (BPMN) and acceptance criteria.
  • Supported UAT, FAT and deployment readiness activities including test summary reporting, defect closure validation, risk assessment and go‑live support.
  • Ensured compliance of metering data, operational processes and reporting with CHW business, billing and regulatory requirements.
  • Provided leadership to the testing team, ensuring coverage of complex scenarios, coordination with business groups, and alignment with project timelines.

Test Analyst/Test Administrator

Cotton On Group
Geelong
06.2022 - 06.2023
  • Develop, Maintain and execute the Test Management Framework (TestRail) and managing all the reporting.
  • Develop, execute and maintain test design including test cases, test scripts. Develop and maintain test data as necessary to support testing efforts using TestRail with Manage Desk Engine.
  • Written test cases based on the mapping sheets and business requirements. Verification of data with Retail management data with Salesforce E-Commerce application.
  • Written some complex SQL queries to do the data validations.
  • Helping UAT Tester/BA by giving them screenshots of the functionalities and test cases flow.
  • Retail Management System POS management
  • Managing test process and Test management tool.
  • Test Planning, Defect management, and Test Reviews.
  • Involved in SIT / UAT for the complete program.
  • Single point of contact for all QA activities.
  • Manual Testing (GUI, Functional, and Regression testing)
  • Adept at creating and transforming business/functional requirements into Test Cases
  • Possess oral and written communication skills in both technical and client-facing situations.
  • Database testing and REST API TESTING
  • Checking the functionality of Escalation rules of Cases. Maintaining and administrating the test environment to support testing efforts in TestRail.
  • Conducting testing to ensure that GUI, functionality, usability, reliability and performance of IT solutions are consistent with requirements and established acceptance criteria.
  • Preparing the Traceability Matrix between Requirements and Test Cases
  • Work with upstream and downstream application teams to execute E2E test case. Attend and Collaborate in all stand ups, planning and design.

Analyst/ Test Lead

Tribal Group
Geelong
11.2019 - 05.2022
  • Checking the functionality of Escalation rules of Cases. Maintaining test environment to support testing efforts, Test Planning, Defect management, Test Reviews in using TestRail with Jira.
  • Involved in SIT / UAT for the complete program.
  • Single point of contact for all QA activities.
  • Manual Testing (GUI, Functional and Regression testing)
  • Adept at creating and transforming business/functional requirements into Test Cases
  • Possess oral and written communication skills in both technical and client facing situations.
  • Database testing and REST API TESTING
  • Checking the functionality of Escalation rules of Cases. Maintaining and administrating the test environment to support testing efforts in TestRail.
  • Conducting testing to ensure that GUI, functionality, usability, reliability and performance of IT solutions are consistent with requirements and established acceptance criteria.
  • Preparing the Traceability Matrix between Requirements and Test Cases
  • Work with upstream and downstream application teams to execute E2E test case. Attend and Collaborate in all stand ups, planning and design.
  • Documentation of User Stories using JIRA
  • Documentation and Design of Process Maps using BPMN in Visio
  • Conduct workshops, and meetings, and interview users to gather Business requirements.
  • Stakeholder Management.
  • Conducting Showcases on weekly basis to demonstrate the new functionality developed for business and gather collective feedback. If required, enhance the functionality.
  • Showcases and trains users on changes, new systems, or procedures after deployment.
  • Daily catch-up with developers to check progress and support them where required.
  • Planning and Estimation – Assigning story points in Jira to help with scoping of work.
  • Support Test Team - Make a high-level plan about what needs to be covered, and what business groups need to participate in testing, and ensure all scenarios including complex tests are covered during testing.
  • Support testing and deployment – Support the teams to check and confirm if a defect is on or out of scope. For defects, update the defects register and ensure all defects are fixed and tested before deployment.
  • Test Planning, Defect management, Test Reviews.
  • Involved in SIT / UAT for the complete program.
  • Single point of contact for all QA activities.
  • Adept at creating and transforming business/functional requirements into Test Cases
  • Possess oral and written communication skills in both technical and client facing situations.
  • Database testing and REST API TESTING
  • Business Segment: Student Information System and Education.

Quality Control Engineer (Salesforce)/Microsoft dynamics CRM Salesforce tester

Netsmartz InfoTech
Chandigarh
06.2014 - 02.2017
  • Checking the functionality of Escalation rules of Cases. Maintaining test environment to support testing efforts in using Zephyr with Jira and MTM with TFS.
  • Test Planning, Defect management, Test Reviews
  • Involved in SIT / UAT for the complete program.
  • Single point of contact for all QA activities.
  • To work on Applications (Website).
  • GUI Testing, Functional testing, Regression testing, Microsoft CRM, Mobile Testing and Web Based Applications, API Testing, Database Testing by effectively utilizing tools like Coded UI, Team Foundation Server (TFS-2013) and Microsoft Test Manager
  • Mostly worked with cases, Contacts, Accounts, Solutions and Reports entities in Service Cloud Application.
  • Conducting testing to ensure that GUI, functionality, usability, reliability and performance of IT solutions are consistent with requirements and established acceptance criteria.
  • Business Segment: Telecommunications.

Education

M.Com - International Management

Charles Sturt University
Sydney, AUS
01-2018

MCA - M Tech - CSE

Lovely Professional University
IND
01-2014

Bachelor of Computer Application - Computer Applications Development

Regional Institute of Management And Technology
IND
01-2010

Skills

  • TESTING: GUI Testing, Functional testing, Regression testing, Mobile Testing and Web Based Applications, Microsoft dynamics CRM and Salesforce, Test Management and API Testing
  • AUTOMATION MANAGEMENT TOOL: Coded UI and Selenium
  • QUALITY MANAGEMENT TOOL: Microsoft Test Manager (MTM-2013) with TFS, Expertise in TestRail and Zephyr with Jira
  • APPLICATION LIFECYCLE MANAGEMENT TOOL and DEFECT TRACKING SYSTEM : Team Foundation Server (TFS-2013) and Jira 70
  • DOMAIN EXPERT: Metering, ERP, Telecommunication, Education, Retail and Construction management
  • Comprehensive knowledge of Agile Methodologies
  • Comprehensive knowledge of SDLC, having a thorough understanding of various phases like Requirements Analysis, Design, Development, and Testing
  • Strong abilities in Software testing including Test Planning, Writing Test Scenarios & Test Cases, Test Reporting
  • Adept at creating and transforming business/functional requirements into Test Cases
  • Data Gathering & Analysis and Business Process Improvement
  • Strategic & Business Planning and Risk Analysis and Decision making
  • Critical and Analytical Thinking and Qualitative and Quantitative Research
  • Test data management, Bug tracking, Requirements analysis, Integration testing
  • Quality assurance requirements, Quality assessments, Quality assurance standards
  • Web and mobile application QA and Software documentation reviews
  • Key performance indicator tracking, Idea development and brainstorming and Experience with agile methodologies

Certification

  • Agentic AI for Business Analysis
  • Certified Scrum Master: Scrum Alliance (CSM)
  • Microsoft Certified Professional: Microsoft Test Manager (Software Testing with Visual Studio - 2012) Certified.
  • ISTQB-CTFL (International Software Testing Qualification Board) Certified
  • Scrum Fundamental Certified
  • Participated in Turing100 International Conference on Computing Science (LPU), 2012

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Interests

Leisure Activities: Hockey & Chess

Timeline

Test Lead

Central Highlands Water
11.2023 - Current

Test Analyst/Test Administrator

Cotton On Group
06.2022 - 06.2023

Analyst/ Test Lead

Tribal Group
11.2019 - 05.2022

Quality Control Engineer (Salesforce)/Microsoft dynamics CRM Salesforce tester

Netsmartz InfoTech
06.2014 - 02.2017

M.Com - International Management

Charles Sturt University

MCA - M Tech - CSE

Lovely Professional University

Bachelor of Computer Application - Computer Applications Development

Regional Institute of Management And Technology

Academic Pursuits

  • Project Title: Improving Technique for GAIT RECOGNITION & Performing Feature Extraction Using Videos of Different Forms
  • Publication: IJCSIT, International Journal Published IOSR JCE, International Journal Published

Declaration

I hereby declare that all the details furnished above are true to the best of my knowledge and belief. Date: 2023-07-14 Place: Geelong, Victoria Name: Mr. ASHUTOSH BATTA
Ashutosh Batta