Motivated and adaptable professional with strong interpersonal skills and a proven ability to work independently. Experienced social worker with expertise in client assessments, resource advocacy, and home visits. Skilled in conflict resolution and decision-making, with a compassionate and respectful approach to supporting diverse populations.
Overview
5
5
years of professional experience
Work History
Social Worker
Services Australia
Melbourne, Victoria
09.2024 - Current
Provided crisis intervention services for clients experiencing acute distress.
Maintained accurate records of client progress and interactions according to agency standards.
Interviewed clients individually and in family groups to determine services to best address specific needs.
Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Completed intake assessments with patients and drafted community re-entry plans following treatment.
Provided mental health support to homeless clients and connected each with community resources.
Care Consultant
Baptcare
Melbourne, Victoia
07.2024 - 09.2024
Conducted assessments to identify physical, psychological and social needs of clients.
Collaborated with other healthcare professionals to coordinate health care services for clients.
Maintained accurate records of all client contacts including assessment results, service delivery plans and progress notes.
Participated in case conferences and team meetings for the purpose of developing effective strategies for addressing complex issues facing clients.
Counselled patients on potential financial liabilities and payment requirements.
Mobile Night Officer (OPS3) (Residential Care)
Department for Child Protection
Netley, SA
08.2019 - 05.2024
Assist Residential Care personnel during nighttime shifts in delivering care, guidance, support, and supervision to children and adolescents, ensuring that their behaviour, health, medical needs, and incidents receive appropriate attention and are accurately documented
Aid Night Officers in handling intricate and challenging situations while enhancing the capacity of Residential Care staff to address critical incidents
Maintain open lines of communication, collaboration, and coordination with operational staff, leadership within the Department for Child Protection (DCP), and all relevant internal and external stakeholders
Actively engage in actions and services that are inclusive of both Aboriginal individuals and those from culturally and linguistically diverse backgrounds
Additionally, commit to learning about various cultures to foster improved relationships and enhance service provision
Offer leadership in practice to night staff when dealing with complex situations and provide transportation for young people when needed
Advocate for young individuals interacting with the youth justice system during nighttime hours by liaising with the South Australian Police, participating in interviews, and facilitating the transportation of young people
Senior Night Officer/Senior Youth Worker (OPS4)
Department for Child Protection
Netley, SA
06.2022 - 01.2023
Take charge of handling more intricate and challenging situations, all while enhancing the capabilities of Mobile Night Officers and Residential Care personnel to address critical incidents effectively
Collaborate with the Director, Managers, Supervisors, and colleagues to ensure a consistent and high-quality approach throughout the directorate
Offer guidance, assistance, and clear directives to staff concerning the use of appropriate behaviour management strategies, aligning with Departmental policies and procedures
Initiate and oversee efficient communication processes, as well as establish effective connections and coordination with DCP operational personnel, leadership, and various internal and external stakeholders
Provide necessary advice, support, and instructions to Night Shift Officers whenever necessary
Social Worker
Department for Child Protection
Salisbury
10.2021 - 02.2022
Employing the Solution-Based Casework methodology and evidence-based research to guide effective case management while promoting culturally inclusive practices
This involves taking proactive steps to provide services that cater to Aboriginal individuals, those from culturally and linguistically diverse backgrounds, and actively engaging in cultural learning to build relationships and enhance service processes
Swiftly responding to reports of child abuse and the outcomes of investigations, with a willingness to review and reevaluate when presented with new evidence
Conducting investigations and assessments with a child-cantered approach, prioritizing the safety of the child and providing support to parents and families to ensure the effective and secure care of their child
Evaluating and carefully weighing the risks and protective factors within the framework of child protection
Contributing to the maintenance of a safe and healthy work environment by taking personal responsibility for identifying and reporting incidents, hazards, and injuries in accordance with DCP policies and procedures
Additionally, cooperating with and adhering to reasonable instructions from DCP line management and Workplace Health and Safety (WHS) Officers