Ashwath Krishna

Core Responsibilities:

• Focus on establishing requirement workshop, requirement backlog, and sprint prioritization.
• Build strong relationships with technical and non-technical stakeholders, including Product Owners, CXOs, Technical Leads, and Managers.
• Lead requirements gathering and solution design phase, ensuring tailored financial crime prevention solution is presented.
• Act as Customer Advocate by documenting current pain points and prioritizing these with Product Owners and Solution Leads
• Drive product adoption and value realization by facilitating workshops, product demonstrations and regular customer engagement.
• Own multiple portfolios of customers with emphasis on retention and identifying product improvement opportunities.
• Coordinate with Technical Consultants and Account Managers to identify and discuss backlog items to measure and rank business benefits.

Key Achievements:

• Supported group of 6 high net value customers, with combined $25mn ARR
• Established and improved NPS from 5.5 to 8 be delivering most requested functions.
• Assisted Account Management and Professional Services staff to improve client satisfaction.

Core Responsibilities:

• Delivered value iteratively utilizing CI/CD agile framework of product.
• Customized and facilitated product demonstrations and installation enquiries around on-site and software deployments.
• Provided input to ensure that customer requirements were understood and that service efforts were communicated succinctly.
• Fostered long-lasting relationships with clients while acting as first
  point of contact to address requests, enquiries, and complaints.
• Working with multiple Stakeholders to identify and define requirements for portal.
• Maintained communication with multiple divisions in organization to ensure solution deliverables are met (e.g., time, budget, quality).

Key Achievements:

• Supported clients in APAC helping grow revenue by >300% in three years.
• Maintained compliance with organizations’ and clients’ policies and procedures via thorough solution oversight and direction.

Core Responsibilities:

• Provided technical leadership across requirements discovery, solution development, and solution proposal process.
• Plan PI work each quarter taking into account timelines/impacts to other Scrum teams within program.
• Develop product roadmap in conjunction with other Scrum teams.
• Supported sales proposals by providing necessary guidance on existing and new product features as well as responded to RFPs/RFIs as needed.
• Supported marketing team with development of strategies and campaigns in line with emerging trends and competitive products.
• Represented company at trade-shows and industry conferences, taking opportunity to promote products and develop relationships.
  

Key Achievements:

• Delivered major portfolio overhauls resulting in ARR uplift of >$1.2mn
• Supported key enterprise deals working closely with channel partners resulting in 35% YoY uplift in revenues from SI/Partner channels

Core Responsibilities:

• Delivered technical sales presentations to prospects and presented benefits and value of products.
• Designed and delivered product training for clients.
• Provided technical troubleshooting and problem solving for clients
• Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
• Identified sales opportunities by assessing environment and devising and implementing winning strategy.
• Analyzed market trends, competitor performance and product strengths.
• Developed and implemented pursuit plans for opportunities within assigned key accounts.
• Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.

Core Responsibilities:

• Helped sales teams position and sell software platforms intended for use by data scientists
• Served as product specialist across suite of products
• Interacted with C-Level executives from Fortune 100 and Fortune 500 companies, articulating value proposition
• Followed consultative approach to selling thereby influencing decision through guidance and product expertise.
• Coordinated with multiple stakeholders to ensure timely response to RFPs and RFIs

Core Responsibilities:

• Developed software for Private & Retail Banks to support Portfolio Management and Anti-Money Laundering programs
• Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
• Created long-term development plans to optimize performance within multi-project and multi-team environments.
• Drafted progress reports for senior leadership, outlining important performance metrics and outstanding individual contributors.
• Scheduled development timeframes, providing realistic and actionable frameworks for consistent development progress performance.
• Designed, developed, modified and debugged programs.
• Worked closely with clients to establish specifications and system designs.