Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Ashwin Tamilarasan

Ashwin Tamilarasan

Clayton

Summary

Singapore-born and now based in Melbourne, I’m pursuing my Master’s in Banking and Finance at Monash University while playing rugby for the university team. I’ve built a track record of juggling multiple responsibilities — from working two jobs at a time to completing two years of National Service in Singapore — without losing my energy or enthusiasm. I’m friendly, approachable, and thrive on connecting with people from all walks of life. Outside of work and study, you’ll find me on the rugby field, deep in a gaming session, or throwing myself into new challenges just to keep life exciting. I see work not just as a way to earn, but as the perfect outlet to learn, contribute, and keep myself grounded while pushing toward bigger goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

JD Sports
07.2022 - 07.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.

Server/Bartender Supervisor

Pulpo Borracho
12.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Pizza Delivery Driver

Pizza This Pizza That
07.2023 - 11.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.

Server/Bartender

One-Two @ Pickering St
04.2022 - 07.2022
  • Utilized knowledge of the food and drink menu to make the perfect recommendation for each customer
  • Taking orders, cleaning tables, running food, running drinks
  • Ensured every patron has everything they need to have a pleasant dining experience
  • Handled customer complaints and always ensure the customers leave with a smile
  • Making sure all guests are taken care of quickly and efficiently
  • Selling promotions and specials

PARTY STAFF

CENTAURS GROUP
09.2021 - 06.2022
  • Demonstrated excellent communication skills with parents and children
  • Demonstrated my skills of being patient, communicative, easygoing but firm and responsible
  • Responsible in ensuring the safety of children while they attempt to complete a set of obstacle courses

National Service Person

Singapore Armed Forces
04.2020 - 04.2022
  • Successfully completed 2 years of full-time National Service, serving in the Army Intelligence formation.
  • Trained in intelligence analysis, information gathering, and security protocols to support military operations.
  • Conducted classified data analysis to provide actionable intelligence for strategic and tactical decision-making.
  • Operated surveillance systems and intelligence tools to monitor and assess potential threats.
  • Collaborated with cross-functional teams to plan and execute intelligence operations while adhering to strict confidentiality and security guidelines.
  • Gained experience in analytical thinking, operational planning, and crisis response under high-pressure environments.
  • Developed strong discipline, leadership, and teamwork skills through military training and operational duties.
  • Recognized for attention to detail, reliability, and commitment to mission success.

Customer service Executive

Wrapster foods (S) Pte Ltd
01.2019 - 04.2022
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.

Banquet server

Marina Bay Sands Hotel
11.2018 - 04.2019
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

BBA - Banking And Finance

Monash University
07-2025

Foundation studies - Diploma Equivalent

Australian National University
01.2020

GCE 'o' Level -

St. Andrews Secondary
01.2018

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Sales expertise
  • Point of sale operation
  • Friendly and outgoing
  • Reliable and punctual
  • Store opening and closing
  • Cash handling

Hobbies and Interests

  • Sports
  • Gaming
  • Travelling
  • Voluntary Work
  • Community involvement

Languages

English
Native or Bilingual
Tamil
Native or Bilingual

Timeline

Server/Bartender Supervisor

Pulpo Borracho
12.2023 - 03.2024

Pizza Delivery Driver

Pizza This Pizza That
07.2023 - 11.2023

Sales Associate

JD Sports
07.2022 - 07.2025

Server/Bartender

One-Two @ Pickering St
04.2022 - 07.2022

PARTY STAFF

CENTAURS GROUP
09.2021 - 06.2022

National Service Person

Singapore Armed Forces
04.2020 - 04.2022

Customer service Executive

Wrapster foods (S) Pte Ltd
01.2019 - 04.2022

Banquet server

Marina Bay Sands Hotel
11.2018 - 04.2019

Foundation studies - Diploma Equivalent

Australian National University

GCE 'o' Level -

St. Andrews Secondary

BBA - Banking And Finance

Monash University
Ashwin Tamilarasan