Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
25
25
years of professional experience
Work History
Administrator
Coles supermarket Ptd Ltd
Greenacre
03.2009 - Current
Provided general administrative support to staff members.
Monitored emails, sorted mail and distributed correspondence accordingly.
Performed data entry tasks into computer databases from paper documents.
Answered incoming calls and responded to customer inquiries.
Maintained filing system for important documents such as contracts and invoices.
Ensured that all paperwork was completed accurately before submission deadlines.
Answered telephones to take messages or redirect calls to appropriate colleagues.
Responded promptly to customer complaints in a professional manner.
Improved office organization by developing filing system and customer database protocols.
Updated databases with new employee information, job changes and terminations.
Supported departmental activities by providing clerical assistance as needed.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Assisted in the development of new administrative systems, procedures and policies.
Assessed company operations for compliance with safety standards.
Evaluated needs of departments and delegated tasks to optimize overall production.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Certified Nursing Assistant In Training
Elizabeth Drive Nursing House
Liverpool
01.2002 - 10.2006
Assisted patients with activities of daily living such as bathing, dressing, grooming and transferring.
Helped create a safe environment for patients by following infection control practices.
Provided emotional support to patients and their families during difficult times.
Recorded vital signs including temperature, pulse, respiration rate and blood pressure.
Observed behavioral changes in patients that may indicate the need for further medical evaluation or intervention .
Facilitated socialization between residents through group activities and one-on-one interactions .
Communicated effectively with other healthcare professionals regarding patient status and needs.
Measured and recorded food and liquid intake and output and reported changes to nursing staff.
Delivered nursing-related services under supervision of Registered Nurse.
Monitored patient conditions on a regular basis and reported any changes to the supervising nurse.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Certified Nursing Assistant In Training
Annebella Nursing n age care house
Wooden
02.1999 - 01.2001
Assisted patients with activities of daily living such as bathing, dressing, grooming and transferring.
Helped create a safe environment for patients by following infection control practices.
Provided emotional support to patients and their families during difficult times.
Recorded vital signs including temperature, pulse, respiration rate and blood pressure.
Observed behavioral changes in patients that may indicate the need for further medical evaluation or intervention .
Communicated effectively with other healthcare professionals regarding patient status and needs.
Learned and demonstrated proper technique for assisting patients in walking with or without assistive devices.
Delivered nursing-related services under supervision of Registered Nurse.
Monitored patient conditions on a regular basis and reported any changes to the supervising nurse.
Supported nurses in providing direct patient care during shift assignments as needed.
Obtained wide range of information from nursing staff about patient conditions, treatment plans and suggested activities.
Assistant Store manager at Shell Coles Express T/A Viva Retail Energy PTD LTDAssistant Store manager at Shell Coles Express T/A Viva Retail Energy PTD LTD