Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ASIF IJAZ

Melbourne

Summary

  • Working Professional who has currently moved to Australia from Scotland for a new challenge and to gain new experiences, now currently seeking employment. My Background is in chemical engineering however I am open to all types of work and looking to utilise my skills gained from engineering into different roles.
  • I believe with me experience gained throughout my career I would be highly suited to any office, Sales, or Bar work role.
  • From my engineering career have gained advanced Microsoft office skills, and experience in SAP and CRM software making me a great candidate for an office role.
  • I also have over 3 years sales experience gained in a busy contact centre dealing with customers, Hitting KPI’s and selling products, highlighting my customer experience and communication skills. I also have around a year experience working behind a bar.
  • I am a very sociable and charismatic individual who enjoys interacting with others. My hobbies include running, soccer, weightlifting and socialising on weekends.

Overview

8
8
years of professional experience

Work History

Proposals / Design Engineer

Howden
2021.12 - 2023.09
  • Responsible for managing the end-to-end proposal process, including reviewing customer requirements, developing Technical Solutions and Process Design, and preparing comprehensive proposals to give Howden best chance of winning major projects.
  • Use of Industry leading Design Software, Microsoft Office, SAP and CRM tools.
  • Engaging in detailed Technical Discussions and on-going clarifications with clients from project start to completion.
  • Collaborating with Cross-functional teams and leading team meetings.

Process Design Engineer

Turnbull & Scott
2019.08 - 2021.12
  • Working in the Industrial Heat Exchangers department alongside senior engineers to develop bespoke thermal and mechanical designs for heat exchangers based on customer specifications.
  • Designing bespoke heat exchangers and other minor process engineering equipment to meet customer specification.
  • Providing monthly board reports to give update on current projects.
  • Utilising strong communication skills to build Long Lasting relationships with clients and suppliers.
  • Use Of SAP Software and CRM to Log customer details and to track project progress, Keeping information up to date.

Records Control Assistant

Scotia Gas Networks
2018.08 - 2019.08
  • Playing a pivotal role within the company’s records update process
  • Travelling to replacement sites monitoring the work being carried out and capturing measurements.
  • Liaising with different departments to ensure records correct and up to date with high attention to detail.

Sales Advisor

Sky Entertainment
2015.10 - 2018.08
  • Worked in a busy inbound call centre as the first point of contact for customers planning to leave Sky.
  • Engaging across all levels with a wide range of customers via the telephone dealing with both inbound and outbound calls
  • Hitting KPI’s, Working in a team environment, mentoring and motivating other teammates and regularly meeting team objectives.
  • Increased sales by building rapport with customers, whilst offering advice on purchases and promoting additional products.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Processing transactions and managing customer accounts using CRM Software.

Education

PostGrad Certificate - Sustainable Engineering: Renewable Energy Systems

Strathclyde University
Glasgow
06.2017

Beng (Hons) - Chemical Engineering

Heriot Watt University
Edinburgh
06.2015

Skills

  • Customer Service
  • Sales
  • Project Management
  • Call Centre Experience
  • Advanced Problem Solving
  • Customer Communication
  • Advanced Microsoft Office
  • CRM/SAP Experience
  • Australian Driving License
  • Native English Speaker

References

Edward Stewart 

Product Sales Manager

Howden

edward.stewart@howden.com

Stuart Mcilwain

Technical Director

Turnbull & Scott

stuart.mcilwain@turnbull&scott.co.uk

Timeline

Proposals / Design Engineer

Howden
2021.12 - 2023.09

Process Design Engineer

Turnbull & Scott
2019.08 - 2021.12

Records Control Assistant

Scotia Gas Networks
2018.08 - 2019.08

Sales Advisor

Sky Entertainment
2015.10 - 2018.08

PostGrad Certificate - Sustainable Engineering: Renewable Energy Systems

Strathclyde University

Beng (Hons) - Chemical Engineering

Heriot Watt University

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ASIF IJAZ