ASIF IJAZ
Melbourne
Summary
- Working Professional who has currently moved to Australia from Scotland for a new challenge and to gain new experiences, now currently seeking employment. My Background is in chemical engineering however I am open to all types of work and looking to utilise my skills gained from engineering into different roles.
- I believe with me experience gained throughout my career I would be highly suited to any office, Sales, or Bar work role.
- From my engineering career have gained advanced Microsoft office skills, and experience in SAP and CRM software making me a great candidate for an office role.
- I also have over 3 years sales experience gained in a busy contact centre dealing with customers, Hitting KPI’s and selling products, highlighting my customer experience and communication skills. I also have around a year experience working behind a bar.
- I am a very sociable and charismatic individual who enjoys interacting with others. My hobbies include running, soccer, weightlifting and socialising on weekends.
Overview
8
8
years of professional experience
Work History
Proposals / Design Engineer
Howden
12.2021 - 09.2023
- Responsible for managing the end-to-end proposal process, including reviewing customer requirements, developing Technical Solutions and Process Design, and preparing comprehensive proposals to give Howden best chance of winning major projects.
- Use of Industry leading Design Software, Microsoft Office, SAP and CRM tools.
- Engaging in detailed Technical Discussions and on-going clarifications with clients from project start to completion.
- Collaborating with Cross-functional teams and leading team meetings.
Process Design Engineer
Turnbull & Scott
08.2019 - 12.2021
- Working in the Industrial Heat Exchangers department alongside senior engineers to develop bespoke thermal and mechanical designs for heat exchangers based on customer specifications.
- Designing bespoke heat exchangers and other minor process engineering equipment to meet customer specification.
- Providing monthly board reports to give update on current projects.
- Utilising strong communication skills to build Long Lasting relationships with clients and suppliers.
- Use Of SAP Software and CRM to Log customer details and to track project progress, Keeping information up to date.
Records Control Assistant
Scotia Gas Networks
08.2018 - 08.2019
- Playing a pivotal role within the company’s records update process
- Travelling to replacement sites monitoring the work being carried out and capturing measurements.
- Liaising with different departments to ensure records correct and up to date with high attention to detail.
Sales Advisor
Sky Entertainment
10.2015 - 08.2018
- Worked in a busy inbound call centre as the first point of contact for customers planning to leave Sky.
- Engaging across all levels with a wide range of customers via the telephone dealing with both inbound and outbound calls
- Hitting KPI’s, Working in a team environment, mentoring and motivating other teammates and regularly meeting team objectives.
- Increased sales by building rapport with customers, whilst offering advice on purchases and promoting additional products.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Processing transactions and managing customer accounts using CRM Software.
Education
PostGrad Certificate - Sustainable Engineering: Renewable Energy Systems
Strathclyde University
Glasgow06.2017
Beng (Hons) - Chemical Engineering
Heriot Watt University
Edinburgh06.2015
Skills
- Customer Service
- Sales
- Project Management
- Call Centre Experience
- Advanced Problem Solving
- Customer Communication
- Advanced Microsoft Office
- CRM/SAP Experience
- Australian Driving License
- Native English Speaker
References
Edward Stewart
Product Sales Manager
Howden
edward.stewart@howden.com
Stuart Mcilwain
Technical Director
Turnbull & Scott
stuart.mcilwain@turnbull&scott.co.uk
Timeline
Proposals / Design Engineer
Howden
12.2021 - 09.2023
Process Design Engineer
Turnbull & Scott
08.2019 - 12.2021
Records Control Assistant
Scotia Gas Networks
08.2018 - 08.2019
Sales Advisor
Sky Entertainment
10.2015 - 08.2018
PostGrad Certificate - Sustainable Engineering: Renewable Energy Systems
Strathclyde University
Beng (Hons) - Chemical Engineering
Heriot Watt University
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