Asim Ali
Lakemba,NSW
Summary
Results-driven IT professional with a Master’s degree in Information and Technology Systems and hands-on experience in troubleshooting and technical problem resolution. Proven ability to deliver high-quality support services, ensuring seamless functionality of hardware and software systems. Adept at communicating complex technical concepts to end-users in a clear and understandable manner. Possesses a strong commitment to continuous learning, staying current with the latest industry trends. Excited to leverage technical skills and passion for problem-solving in a challenging IT support role skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Analyst Intern
Noble Training Academy
10.2023 - Current
- Data Gathering and Analysis
- Report Creation and Presentation
- Collecting and documenting requirements
- Predictive analytics and data modelling
- Installed application software and upgrades, virus protection, and drivers.
- Helped department set up equipment for meetings, events and operations.
- Tested systems to identify root causes to problems and uncover bugs.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Analyzed current information and helped develop plans to address needs.
Lab demonstrator
University of Sialkot
01.2017 - 07.2019
- Develop and prepare lab exercises that reinforce concepts taught in database subject.
- Configure and set up database environments for students to work on during lab sessions
- Clearly explain and demonstrate key database concepts, such as schema design, normalization, and SQL queries
- Guide students in optimizing database queries and understand importance of efficient database design.
- Assess students' performance on lab assignments, projects, or practical exams.
Education
Masters - Information And Technology
Victorian Institute of Technology
Sydney, NSW12.2021
Bachelors - Software Engineering
University of Management And Technology
Lahore11.2016
Skills
- Html, CSS, JavaScript, Bootstrap
- Microsoft Office
- Structured Query Language
- Microsoft SQL Server
- Dreamweaver
- Data analysis
- IT service management
- Quality assurance
- IT troubleshooting
- Communication Skills
- Problem Solver
- Time Management
- Critical Thinking
- Network Building
Certification
- Professional year Training - one year
Timeline
IT Analyst Intern
Noble Training Academy
10.2023 - Current
Lab demonstrator
University of Sialkot
01.2017 - 07.2019
Masters - Information And Technology
Victorian Institute of Technology
Bachelors - Software Engineering
University of Management And Technology
- Professional year Training - one year
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