Worked as Administration clerk, Customer Service representative and seeking to leverage office administration expertise and experience in professional accounts roles.
Overview
4
4
years of professional experience
Work History
Administration and Accounts Clerk
Dexus Holdings Pty Ltd
10.2023 - Current
Provide accounting and clerical support to the accounting department
Create Purchase Orders and apply them to correct Work Orders
Pay invoices in timely manner
Reconcile accounts in a timely manner including remittance from Carpark
Contact tenants for due rents and provide them options for payments
Research, track and restore accounting or documentation problems and discrepancies
Inform management and compile reports/summaries on activity areas
Function in accordance with established standards, procedures, and applicable laws
Input financial data and produced reports using Yardi.
Guest Services Agent
Macq01 Hotel
01.2020 - 01.2023
Greet guests on arrival
Undertake front desk service duties
Administer check-in and check-outs
Assign rooms and issue keys
Manage high volume of reservation calls
Deliver mail and messages
Process guest payments and manage bills
Upsell rooms and Hotel products
Coordinate with porters, concierge, kitchen staff and housekeeping
Act as a central source of information for guests during their stay
Process food and beverage requests
Resolve problems and deal with conflict or tension with disappointed guests
Coordinate third-party services such as tour guides, taxis, airport transfers and rental cars.
Education
Bachelor’s degree - Accounting
University Of Tasmania
01.2014
Skills
Excellent communications skills
Exceptional attention to detail and ability to present complex information in an easy-to-understand format
Sound knowledge of Microsoft Office applications
Data Entry
Purchase Order Management
Accounting Software Proficiency using Yardi and Xero
Invoice Processing
License
Motor Vehicle - Car Full Australian licence (Manual)