ASIM RAI
Homebush,NSW
Summary
Experienced Flagship Store Supervisor with a strong background in leading high-performing retail teams, strategic planning, and driving revenue growth. After successfully managing store operations and ensuring exceptional customer satisfaction, I am transitioning into software engineering, fueled by a lifelong interest in technology and my recent Bachelor of Information Technology degree. With hands-on experience creating dynamic web applications using React.js and Node.js, I am seeking an internship or junior software engineering role to apply my skills and contribute to an innovative team environment.
Overview
3
3
years of professional experience
Work History
FLAGSHIP STORE SUPERVISOR
FISHBOWL SERVICE PTY LTD
SYDNEY
04.2021 - Current
- Utilized Marketman, a restaurant inventory management software, to track and manage stock levels accurately
- Implemented management tools to streamline supplier invoices, resulting in improved efficiency and reduced Cost of Goods Sold (COGS)
- Analyzed and optimized inventory levels using Marketman's analytics to achieve cost savings and enhance operational efficiency.
- Managed escalated customer inquiries and complaints while promptly resolving issues to consistently maintain high levels of customer satisfaction.
STORE ASSOCIATE / CASHIER
COLES EXPRESS
SYDNEY
01.2022 - 05.2023
- Assist customers with their purchases, provide helpful information about products, and ensure a positive shopping experience
- Monitor inventory levels, restock shelves, and organize the store to ensure products are readily available and the store is well-maintained
- Handle cash transactions accurately, maintain financial records, and address any customer issues or concerns with effective problem-solving skills.
Education
BACHELOR OF INFORMATION TECHNOLOGY -
FEDERATION UNIVERSITY
SYDNEY01.2024
HIGH SCHOOL DIPLOMA -
NATIONAL COLLEGE OF COMPUTER SCIENCE
KATHMANDU01.2019
Skills
- React
- React Hooks
- Project Management
- Expressjs
- Javascript(ES6)
- HTML5 & CSS3
- Git(Version Control)
- RESTful APIs
- PostgreSQL
Timeline
STORE ASSOCIATE / CASHIER
COLES EXPRESS
01.2022 - 05.2023
FLAGSHIP STORE SUPERVISOR
FISHBOWL SERVICE PTY LTD
04.2021 - Current
BACHELOR OF INFORMATION TECHNOLOGY -
FEDERATION UNIVERSITY
HIGH SCHOOL DIPLOMA -
NATIONAL COLLEGE OF COMPUTER SCIENCE
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