ASIM HABIB
South Perth,WA
Summary
Excellent communication skills and consistent ability to maintain detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rideshare Driver
UBER
06.2018 - Current
- Utilised strong communication skills to confirm pick-up details and ensure passenger satisfaction.
- Resolved disputes and handled difficult situations with diplomacy and professionalism.
- Offered exceptional customer service by politely addressing passenger queries and concerns.
- Greeted customers with warmth and professionalism, maintaining positive company reputation.
- Maintained high standards of vehicle cleanliness and hygiene, frequently sanitising surfaces.
- Showcased flexibility by working varied hours, including late nights, weekends, and public holidays.
Auto Salesman
Kventure Pty Ltd
05.2023 - 08.2024
- Signed out vehicle keys for test drives, recording customer information accurately for reliable, compliant records.
- Delivered exceptional customer service, leading to a significant increase in referral business.
- Answered incoming calls politely and professionally, following up on enquiries and responding to customer requests.
- Advised customers on product range, price, delivery, warranties and product use.
- Maintained accurate customer records, recording data in CRM system for future follow-ups.
Civil Draftsman
Lambda Australia
09.2022 - 12.2022
- Utilised AutoCAD to create precise technical plans for roads, bridges, and sewage systems.
- Reviewed civil engineering plans for compliance with contractual and regulatory standards.
- Prepared detailed site plans for municipal approval, addressing all regulatory requirements.
- Prepared assembly drawings and blueprints to project requirements.
- Collaborated with engineers to translate project concepts into practical design drafts.
Education
Associate Degree - Civil and Construction Design
TAFE
2017
Advance Diploma - Marketing
Kingston College
2012
Skills
- Customer service excellence
- Crisis management
- Multitasking efficiency
- Decision making under stress
- Risk assessment
- Access control system knowledge
- Mail processing
- Microsoft office proficiency
- Documentation and reporting
- Verbal communication
- Incident reporting
- Radio communications
- Conflict management
- Communication with law enforcement
Languages
Urdu
Native or Bilingual
English
Full Professional
Certification
C-A Driver's Licence
Crowd Controller Licence, Security officer Licence, Current First Aid Certifications
White Card, Working at Heights Certificate, Working at Confined Spaces Certificate
English Language PTE Certificate Equivalent C1
Australian Citizenship Certificate
Hobbies and Interests
DOTA, Sports, Movies
References
- Umar Hassan, Current Employee of Certis, 0430786407
- Haseeb Farooq, Project Engineer at Geo oceans, 19 Walters Drive, Osborne Park
haseeb.farooq@geooceans.com.au
0450780434
Timeline
Auto Salesman
Kventure Pty Ltd
05.2023 - 08.2024
Civil Draftsman
Lambda Australia
09.2022 - 12.2022
Rideshare Driver
UBER
06.2018 - Current
Advance Diploma - Marketing
Kingston College
Associate Degree - Civil and Construction Design
TAFE
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