Asina Ouk
Springvale South
Summary
Friendly student available for weekend, week days and holiday shifts. Considered hardworking, punctual and driven. Talented Server bringing skills in order management, payment processing and upselling. Ability to listen and use feedback constructively.
Overview
4
4
years of professional experience
Work History
Receptionist
Dingley Hotel
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Wait Staff Member
Mythos Restaurant
01.2021 - 09.2021
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Warehouse
Lash V
12.2019 - 01.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Education
Early Childhood Education
SCEI
02.2023
Rmit University
03.2021
Keysborough Secondary College
12.2019
Skills
- To-go order preparation
- Point of sale operation
- Excellent customer service
- Bilingual (English/Khmer)
Timeline
Receptionist
Dingley Hotel
09.2023 - Current
Wait Staff Member
Mythos Restaurant
01.2021 - 09.2021
Warehouse
Lash V
12.2019 - 01.2021
Early Childhood Education
SCEI
Rmit University
Keysborough Secondary College
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