Asini Hettiarachchi
34 Tartan Drive Clyde North Melbourne ,VIC
Summary
As a business analytics student at Swinburne University, with previous experience as an intern, cashier and call center representative, I bring a unique perspective to customer service and sales roles. Motivated individual with business acumen and willingness to take on challenging roles.
Overview
2
2
years of professional experience
Work History
Barista
McDonald
Karingal Melbourne , VIC
04.2024 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins and toasties
Cashier
Henry’s Mercato
Frankston Melbourne , VIC
05.2024 - 10.2024
- Operated the cash register efficiently and accurately, and processed payments by cash, credit card, gift card, or automatic debit.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Intern
SLT
Sri Lanka
09.2023 - 02.2024
- Gathered data for market research projects and analyzed findings to make recommendations.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Researched industry trends and competitor strategies to inform decision-making.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Maintained accurate records of all activities performed throughout the internship period.
- Created status reports on operational activities.
Education
Bachelor of Business Analysis And Analytics - Business Analytics
Swinburne University of Technology
Melbourne, VIC12-2025
Diploma in commerce - commerce
Edith Cowan College
Perth, TAS10.2023
Secondary Education - Commerce
Sirimavo Bandaranaike College Colombo
Sri Lanka 01-2022
Diploma in Professional Digital Marketing
CIM
12-2021
Certificate in Professional Digital Marketing
CIM
09-2020
Skills
- Cash Register Operations
- Money Handling
- Team Player
- Fast Learner
- Communication
- Critical Thinking
- Customer Relations
- Human skill
- Payment Processing
- Latte art
Timeline
Cashier
Henry’s Mercato
05.2024 - 10.2024
Barista
McDonald
04.2024 - Current
Intern
SLT
09.2023 - 02.2024
Bachelor of Business Analysis And Analytics - Business Analytics
Swinburne University of Technology
Diploma in commerce - commerce
Edith Cowan College
Secondary Education - Commerce
Sirimavo Bandaranaike College Colombo
Diploma in Professional Digital Marketing
CIM
Certificate in Professional Digital Marketing
CIM