Asiya Trad
Cabramatta,NSW
Summary
Accomplished Administrative Support Officer with a meticulous record enhancing office efficiency and project management through strategic planning and advanced problem-solving. Excelled in data management and stakeholder communications, significantly contributing to organizational goals. Skilled in fostering collaborative environments with excellent communication and relationship-building skills. Demonstrated success in identifying relationships and building solutions to business problems.
Overview
8
8
years of professional experience
Work History
Administrative Support Officer
Alpha Omega Senior College
01.2023 - Current
- Safeguarded confidential information by maintaining organized filing systems for both physical and digital records.
- Contributed to a positive work environment by offering friendly assistance to colleagues when needed, promoting teamwork within the office setting.
- Prepared professional presentations for executive-level meetings using advanced PowerPoint skills.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Facilitated timely completion of projects through effective coordination of project resources and regular progress updates to stakeholders.
- Provided exceptional customer service by promptly addressing inquiries from clients, vendors, or internal staff members via phone or email correspondence.
- Supported faculty members with administrative tasks such as grading assignments, proctoring exams, and maintaining attendance records.
- Participated in professional development activities to stay current on best practices and emerging trends in education.
Head of Faculty, Welfare Coordinator
Al-Faisal College Liverpool
01.2019 - 12.2022
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coached employees through day-to-day work and complex problems.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
- Conducted in-depth research to identify trends, patterns, and anomalies within large datasets.
- Collaborated with cross-functional teams to develop data-driven solutions for complex business challenges.
- Enhanced data accuracy by implementing rigorous quality control measures and data validation procedures.
- Presented key research findings to senior management through engaging visualizations and comprehensive reports.
- Optimized data storage solution, reducing retrieval time and improving accessibility for stakeholders.
- Maintained strict compliance with data privacy regulations while handling sensitive client information.
- Provided support to students with special needs, ensuring an inclusive and supportive learning environment.
- Mentored and supervised undergraduate students, guiding them towards academic success and personal growth.
- Developed curriculum materials for a variety of courses, enhancing the overall educational experience.
- Contributed to departmental meetings and initiatives aimed at evaluating program effectiveness and identifying areas for growth.
Sales Assistant
Platypus Shoes
11.2017 - 05.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
HSC Examination Supervisor
Alpha Omega Senior College
06.2016 - 12.2018
- Facilitated smooth transitions between exam sections, minimizing disruptions while maintaining strict time limits.
- Maintained detailed records of exam-related data, enabling timely analysis and reporting on student performance trends.
- Enhanced student preparation for exams by providing comprehensive study materials and guidance.
- Maintained a secure testing environment with proper access control measures and surveillance systems.
- Supported continuous improvement initiatives by conducting regular evaluations of examination processes and procedures.
- Ensured compliance with institutional policies and accreditation standards related to assessment practices.
Education
Bachelor of Arts - English
Australian Catholic University
2018
Bachelor of Teaching - Mathematics
Australian Catholic University
2018
Skills
- Data Management
- Data Research and Compilation
- Records Management
- Office Administration
- Project Management
- Strategic Planning
- Stakeholder Communications
- Advanced problem solving
Languages
Arabic
Native or Bilingual
Timeline
Administrative Support Officer
Alpha Omega Senior College
01.2023 - Current
Head of Faculty, Welfare Coordinator
Al-Faisal College Liverpool
01.2019 - 12.2022
Sales Assistant
Platypus Shoes
11.2017 - 05.2019
HSC Examination Supervisor
Alpha Omega Senior College
06.2016 - 12.2018
Bachelor of Arts - English
Australian Catholic University
Bachelor of Teaching - Mathematics
Australian Catholic University
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