Aslamali Hathidara
Ingle Farm,SA
Summary
Proactive Technician and Customer Service Cashier with extensive experience in troubleshooting, repair, and customer interactions. Successfully trained new technicians, improved worksite safety, and delivered high-quality images under tight deadlines. Strong skills in diagnostic repairs, preventive maintenance, and handling high-pressure situations. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 3 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Reliable Installer with6 months of experience in NBN roles. Lifts up to 30 kg safely and effectively and follows directions to complete tasks accurately.
Overview
14
14
years of professional experience
Work History
Technician
NBN Co Ltd
03.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Contributed to cost savings by properly utilizing supplies, reducing waste during projects.
- Improved worksite safety by consistently adhering to established guidelines and protocols.
- Assisted skilled tradespeople as required, gaining valuable experience across multiple disciplines.
- Provided reliable transportation support, aiding in the smooth transfer of materials between locations.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Minimized manual handling risks by effectively using mechanical lifting aids for heavy or awkward loads.
- Reduced manual handling injuries with proper lifting techniques and the use of appropriate equipment.
- Delivered outstanding support during peak periods, adeptly handling increased call volume without compromising service quality.
- Boosted customer service quality through the seamless translation of written documents such as reports, contracts, and manuals.
Customer Service Cashier
D Mart Supermarket
03.2020 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Photographer
Self-employeed
12.2010 - 02.2019
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
Education
Bachelor of Arts - English
C.S.J.M University
Kanpur, India07.2007
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Mechanical Knowledge
Photography, music, vollyball , Travelling
I am doing the Photography since last 12 years.
Playing vollyball with friends.
I like to travel with friends and family.
Languages
Hindi
Full Professional
English
Professional Working
Gujarati
Native or Bilingual
Timeline
Technician
NBN Co Ltd
03.2024 - Current
Customer Service Cashier
D Mart Supermarket
03.2020 - 02.2024
Photographer
Self-employeed
12.2010 - 02.2019
Bachelor of Arts - English
C.S.J.M University
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