Asma Alam
Sydney,NSW
Summary
Dedicated cashier with proven skills in customer service, cash handling, and point of sale operations. Committed to enhancing customer satisfaction and optimizing inventory management.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
The Fruity Fusion Juices and Frappes
Kogarh
02.2025 - Current
- Processed customer orders efficiently at point of sale.
- Maintained accurate cash drawer balances throughout shifts.
- Resolved customer inquiries quickly to enhance satisfaction.
- Educated customers about product offerings and promotions.
- Assisted in managing inventory to ensure product availability.
- Trained new cashiers on cash handling procedures.
- Provided assistance to co-workers during peak hours.
- Handled customer feedback to improve service quality.
- Engaged with customers to foster a welcoming environment.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Education
Higher Secondary Certificate -
Uttara High School And College
Uttara, Dhaka, Bangladesh07-2018
Secondary School Certificate -
Kurmitola High School
Khilkhet, Dhaka, Bangladesh05-2016
Skills
- Cash handling expertise
- Customer service excellence
- Inventory management skills
- Point of sale operations
- Payment processing proficiency
- Customer relationship management
Languages
English
Professional
Bengali
Native/ Bilingual
Hindi
Professional
References
References available upon request.
Timeline
Customer Service Cashier
The Fruity Fusion Juices and Frappes
02.2025 - Current
Higher Secondary Certificate -
Uttara High School And College
Secondary School Certificate -
Kurmitola High School