ASMA INAM
marsfield,Australia
Summary
A highly versatile IT professional with over 12 years of experience. Aspiring to become a Cyber Security Analyst and have a solid background in managing software testing and quality assurance projects from planning to implementation and support. Well-versed with the latest Information and Cyber Security tools and technologies. Skilled in risk identification and mitigation, incident management, data privacy, and system analysis and support while ensuring compliance with security controls and industry best practices. Adept at building strong relationships with stakeholders to bring added value to organizations. My goal is to make a significant impact and bring prominent results to the companies I work for.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Family Caregiver
Self Employed
09.2024 - Current
- Moved to Sydney and settled alone alongwith kids and enroleld them in 2 different schools.
- Taking care of complete house hold chores responsibility along with school pick/ Drop offs.
- Professionally studying for CISM and CISA to resume work.
Family Caregiver / Home Manager
Self-employeed
04.2018 - 08.2023
- Managed all aspects of household operations while raising 4 children. Coordinated school schedules, and logistics.
- Managed daily personal care, medication reminders, and hygiene support for all the family members.
- Coordinated medical appointments, transportation, and follow-up care with healthcare providers for my parents who came to stay with me.
- Prepared nutritious meals aligned with dietary restrictions and recovery needs.
- Personally prepared for my IELTS/PTE exam to apply for immigration.
Co-Founder / Entrepreneurship Project
Interhome
02.2014 - 08.2017
- Successfully established the hotel supplies unit from scratch and developed a computer application for procurement and supply chain management
- Developed a portfolio of 15+ prestigious clients within a year which included 5-star hotels, hospitals and sports clubs through robust marketing and sales strategy
- Developed an application to streamline the ordering process and optimize supply chain
- Ventured into international trade with suppliers from UAE, India and Pakistan in order to provide top quality products and competitive prices to clients
- Digitalized the operational models for the hotel through creation of an order management system lead to better inventory management
- Collaborated with local contractors for urgent orders and timely delivery of items required by the clients
- Ensured quality, timelines and compliance of deliveries while controlling cost and boosting business operational efficiency
- Promoted sustainability by recycling linens into reusable bags
- Key Achievements | New Business Development, Operations & Expansion
Senior System Analyst
eQatar.com
04.2009 - 12.2012
- Developed functional documents like Business Requirement Specifications and Business Function Specification etc.
- Identified and defined business requirements through in-depth analysis while developing plans and communicating requirements to the team
- Administered multiple end-end-end software testing projects
- Conducted threat analysis while performing software testing
- Spearheaded end-to-end software testing projects from planning to execution while focusing on program safety, minimizing risk and given timelines
- Gathered and analyzed client’s needs and created business requirement specification (BRS)
- Formulated plans as per BRS, created function specification, developed use cases, system flow charts, and conducted testing
- Carried out UAT, verification and resolution while delivering user trainings, creating test reports and supervising implementation
- Generated Root Cause Analysis Reports thorough Root Cause Analysis Characterization of Incident Reports
- Created multiple documents and process flow diagrams using Visio
- Pivotal in resolving escalation tickets using Remedy and QA for issues pending
- Developed a project plan using Microsoft Project based on details contained in the HL BRS while creating a project plan to schedule and assign work and administer the project
- Identified and mitigated risk throughout the software testing lifecycle
- Adhering to quality and compliance parameters
- Ensuring system and program safety with good knowledge of IT security tools
- Collaborated with project managers, business users to implement a business idea and outline requirements
- Engaged with the business users and division supervisors to collect the requirements
- Key Achievements | System Analysis, Security Engineering, Software Testing & Quality Assurance
- Project Management | Requirement Gathering, Planning, Testing & Verification, Execution
- Monitoring & Reporting | Root Cause Analysis, Incident Response, Escalation Handling
- Risk Management & Compliance | System & Program Safety
- People Management | Cross-functional Team Leadership & Stakeholder Management
Quality Assurance Coordinator
Qatar Statistical Authority
04.2009 - 09.2009
- Identified, prioritized and organized defects with Qatar information exchange (QIX) software in collaboration with development team to facilitate timely corrections
- Facilitated Data Quality Assurance for Qatar Statistical Authority
- Conducted end user tests for various stakeholders and developed end user manuals
- Collaborated with developers and product owners to stay current on product features and intended functionality
- Ensured data safety while managing incidents, taking backups and recovering data
- Gathered data on integration issues & vulnerabilities and reported all findings, including improvement recommendations
- Devised cohesive test plans for Qatar Statistical Authority projects using Oracle
- Key Achievements | Data Quality Assurance, Data Safety & Security
Application Coordinator
Doha Asian Games Organizing Committee
06.2005 - 12.2006
- Collected and analyzed requirements for applications by developing plan for requirement specification, function specification, UI design and prototype etc.
- Developed Application as per RS and FS in Oracle Forms and Developer
- Created Test Plans, Test Scripts and Test Data for internal and External Testing
- Performed UAT and generated multiple reports
- Developed User Manual for End -User Testing and Implementation
- Conducted testing and implemented new changes and for resolved issues
- Advised optimal solutions & resolved conflicts to the end-user issues, programmers & SMEs
- Generated a variety of documents in SDLC like SRS, FRS, UI, User Manual, etc.
- Pivotal in all types of testing like System, Integration, and User Acceptance Testing etc.
- Key Achievements | Application Coordination, Analysis, Testing, Documentation & Reporting
Analyst / Programmer
Mannai Corporation
06.2003 - 12.2004
- Designed, developed, documented and analyzed various ERP systems for clients like Blue Salon, Qatar Red crescent Society, Kuwait automotive company and Qatar Customs
- Developed test strategies and user manuals for Corporates and Organizations in Qatar
- Facilitated detailed user training for end users across the corporate sector in Doha
- Designed, customized programs and stored procedures to maintain various reporting tables
- Performed complex data transfers, interfaces, and conversions
- Utilized system-analysis techniques and procedures, including consulting with users to determine hardware, software or systems functional specifications
- Rendered excellent support to project teams and end-users
- Supported in designing and setting up system policies and procedures while establishing & creating schedules for the projects
- Facilitated execution of new modules, configuration, documentation & system integration
- Performed business re-engineering/analysis for various system functional areas
- Key Achievements | System Analysis & Support, Program Design & Implementation, Reporting
Admin Executive
Ministry of Finance
01.2003 - 05.2003
Developer
IWAYS Private Ltd (ISO Certified)
01.2002 - 07.2002
Education
MBA - Business Management
Virtual University Of Pakistan
01.2013
Bachelors - Computer Science
University of Management & Technology
Lahore01.2002
Skills
- Cyber Security
- Security System Analysis
- Requirement Gathering
- Project Management
- Data Protection
- Data Loss Prevention
- System Analysis & Support
- Software Testing Lifecycle
- Quality Assurance
- IT Risk Management
- Security Assessment
- Vulnerability Management & Assessment
- Network & Security Operations
- Security Solution Designing
- Data Privacy
- Information Security Management System
- Technology Selection & Transformations
- Security Engineering
- Penetration Testing
- Incident Response & Management
- Messaging/ Email Security
- Threat Hunting & Intelligence
- Network & System Security
- Threat Analysis
- Documentation
- Monitoring & Reporting
- Process Optimization
- Client Relationship Management
- Team Leadership
- Training & Development
- Stakeholder Management
Certification
- CompTIA Security+ CE Certificate | 2022
- CAST (Certified Associate in Software Testing) | QAI Global Institute - Florida, USA | 2009
- CASQ (Certified Associate in Software Quality) Certification | QAI Global Institute - Florida, USA | 2009
Personal Information
Title: Seasoned IT Professional & Aspiring Cyber Security Analyst
Timeline
Family Caregiver
Self Employed
09.2024 - Current
Family Caregiver / Home Manager
Self-employeed
04.2018 - 08.2023
Co-Founder / Entrepreneurship Project
Interhome
02.2014 - 08.2017
Senior System Analyst
eQatar.com
04.2009 - 12.2012
Quality Assurance Coordinator
Qatar Statistical Authority
04.2009 - 09.2009
Application Coordinator
Doha Asian Games Organizing Committee
06.2005 - 12.2006
Analyst / Programmer
Mannai Corporation
06.2003 - 12.2004
Admin Executive
Ministry of Finance
01.2003 - 05.2003
Developer
IWAYS Private Ltd (ISO Certified)
01.2002 - 07.2002
Bachelors - Computer Science
University of Management & Technology
MBA - Business Management
Virtual University Of Pakistan