ASMA NAZIR

Trading cultural women clothing from overseas and selling locally to our community.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.

• Organize, supervise, and coordinate the work of housekeeping personnel on a day-to-day basis.
• Ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics for hotel guests.
• Assure proper communication within the department by conducting a regular meeting with all personnel.
• Establish and maintain standard operating procedures (SOP) for cleaning and to initiate new procedures to increase the efficiency of labor and product use.
• Maintain an inventory of the furniture, linen, and movable equipment in the rooms and related premises and to ensure they are regularly checked.

• Handled customer inquiries and suggestions courteously and professionally.
• Processed customer service orders promptly to increase customer satisfaction.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Increased efficiency and team productivity by promoting operational best practices.

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
• Managed time to juggle multiple tasks simultaneously with ease.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Followed recipes and chef instructions to prepare food correctly.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Followed food safety practices and sanitation guidelines.
• Maintained composure and work quality while under stress.