Asmita Baral
Blacktown,NSW
Summary
Dynamic customer service professional with experience at Radhe Mart, Go Green Global Visa Services and Rastriya Banijya Bank. Proven ability to enhance customer relations through exceptional communication skills and a strong understanding of service excellence. Adept at fostering rapport and delivering solutions, ensuring client satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Department
Radhe Mart
Harris park
- Current
Customer Relationship Assistant
Go Green Global Visa Services Pvt. Ltd.
02.2024 - 02.2025
Intern
Rastriya Banijya Bank LTD
Thamel, Kathmandu
12.2023 - 02.2024
- Gained practical knowledge of the banking system while working in the customer service department.
- Completed an 48 days internship.
Assistant
Go Green Travel Pvt. Ltd
11.2018 - 07.2019
- Learnt communication and interpersonal skills for building rapport with clients and partners.
Education
MBA -
Victoria University
Sydney, Australia07-2025
BBM - Business Management
Saraswoti Multiple Campus
Lekhnathmarg, Thamel, Kathmandu12-2024
School Leaving Certificate Examination (XI & XII) - Management
Morgan International College
Basundhara, Kathmandu09-2018
School Leaving Certificate Examination (X) -
Shree Bright Future English Medium School
Lamki, Kailali06-2016
Skills
- Customer service
- Cleaning
- Waitress work
- Parlor work
- Reception work
- Good communication skills
- Cooking
- Customer relations
Languages
- Nepali
- English
- Hindi
Timeline
Customer Relationship Assistant
Go Green Global Visa Services Pvt. Ltd.
02.2024 - 02.2025
Intern
Rastriya Banijya Bank LTD
12.2023 - 02.2024
Assistant
Go Green Travel Pvt. Ltd
11.2018 - 07.2019
Customer Service Department
Radhe Mart
- Current
MBA -
Victoria University
BBM - Business Management
Saraswoti Multiple Campus
School Leaving Certificate Examination (XI & XII) - Management
Morgan International College
School Leaving Certificate Examination (X) -
Shree Bright Future English Medium School