Summary
Overview
Work History
Education
Skills
Timeline
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Dhirendra Shahi

Campsie,NSW

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

4
4
years of professional experience

Work History

Aged Care Worker

Advance Care Staffing
01.2024 - Current
  • Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
  • Promoted social interaction for isolated seniors through engaging in group activities.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
  • Maintained clean personal areas and prepared healthy meals to support clients' nutritional needs.
  • Assisted clients with daily living need to maintain self-esteem and general wellness.

Cleaning Supervisor

TCS
10.2022 - Current
  • Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
  • Conducted recruitment, interview and selection processes to induct new staff following business policies.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.

Cleaning Contractor

Woolworths
02.2020 - 04.2022
  • Emptied trashcans and transported waste to collection areas.
  • Established trust with clients through consistent communication regarding progress updates and any issues encountered during the project.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Streamlined cleaning processes for increased productivity and cost savings.

Education

Certificate III - Individual Support

Block Learning PTY LTD
Hornsby, NSW
01.2024

Bachelor of Business Information System - IT

Australian Institute of Higher Education
TOWNHALL
12.2022

Diploma - Diploma of Information Technology Networking

Australian Harbour International College
Surry Hills, NSW
02.2020

Advanced Diploma - Diploma of Networking

Australian Harbour International College
Surry Hills, NSW
02.2020

Skills

  • Complex Problem-Solving
  • Continence Care
  • Pressure area care
  • Dementia Care
  • Personal Hygiene Assistance
  • First aid and safety
  • Verbal and written communication skills
  • Flexible schedule and availability

Timeline

Aged Care Worker

Advance Care Staffing
01.2024 - Current

Cleaning Supervisor

TCS
10.2022 - Current

Cleaning Contractor

Woolworths
02.2020 - 04.2022

Certificate III - Individual Support

Block Learning PTY LTD

Bachelor of Business Information System - IT

Australian Institute of Higher Education

Diploma - Diploma of Information Technology Networking

Australian Harbour International College

Advanced Diploma - Diploma of Networking

Australian Harbour International College

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Dhirendra Shahi