Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Placements
References
Timeline
Generic

Asmita Karki

Parramatta,NSW

Summary

Dedicated and highly motivated individual with a recently completed Bachelor's degree in Community Services. Adept at applying theoretical knowledge to real-world scenarios and passionate about making a positive impact within the community. Possess strong communication, interpersonal, and problem-solving skills developed through coursework and hands-on experiences. Proven ability to collaborate effectively in multidisciplinary teams to address the diverse needs of individuals and communities. Eager to contribute acquired skills, theoretical knowledge, and a compassionate approach to a rewarding position in the field of community services, with a focus on enhancing the well-being of those in need.

Overview

5
5
years of professional experience
1
1
Certification

Work History

LIFESTYLE COORDINATOR

ANGLICARE
09.2023 - Current
  • Successfully plan and execute a diverse range of recreational, cultural, and social events to enhance residents' overall well-being
  • Ensure a high level of resident satisfaction by tailoring events to meet the diverse interests and preferences of the community.
  • Develop and implement a dynamic schedule of regular activities, classes, and workshops, contributing to a vibrant and engaging community atmosphere.
  • Foster strong relationships with residents, gathering feedback and incorporating suggestions into program planning.
  • Effectively manage a team of lifestyle care staff, overseeing tasks such as roster creation, staff allocation, and performance evaluation.
  • Ensure the team's adherence to established protocols and standards, contributing to a cohesive and high-performing work environment.
  • Conduct regular performance evaluations, providing constructive feedback, and identifying opportunities for professional development.
  • Work closely with a diverse team, including healthcare professionals, clinical and care staff, and administrative staff, to create a well-rounded and inclusive lifestyle program.
  • Proactively make improvements to the lifestyle program based on feedback, contributing to the ongoing enhancement of the resident experience.
  • Develop strong relationships with local vendors, securing exclusive deals for community events.

EMPLOYMENT CONSULTANT

APM
05.2023 - 09.2023
  • Conducted thorough assessments of clients' skills, qualifications, and career goals through one-on-one consultations
  • Facilitated successful job placements by matching clients with suitable employment opportunities based on their skills, interests, and industry preferences
  • Provided personalized resume writing assistance, ensuring clients' resumes effectively showcased their qualifications and experiences to potential employers
  • Offered interview preparation sessions, equipping clients with the skills and confidence needed to excel in job interviews
  • Developed and maintained relationships with local businesses, fostering partnerships to expand job placement opportunities for clients
  • Implemented strategies to support clients in maintaining employment, including follow-up sessions and ongoing communication with both clients and employers
  • Ensured compliance with relevant employment laws and regulations, maintaining accurate and confidential client records
  • Collaborated with colleagues, social service agencies, and educational institutions to create a comprehensive support network for clients.
  • Enhanced client satisfaction by providing personalized employment consulting services and tailored career advice.
  • Collaborated with employers to identify job openings, matching candidates with suitable opportunities for success.

LIFESTYLE ASSISTANT

NORTHWEST DISABILITY SERVICES
05.2022 - 05.2023
  • Developed, executed, and maintained activity programs like arts and crafts, music therapy, and various other forms of entertainment for participants and teaching them the skills necessary to reach their goals and maximum potential
  • Assessed the occupational, spiritual, psychosocial, cultural, and cognitive needs of the participants on the regular basis, as well as coordinating with the other workers
  • Promoted the dignity, independence, and self-worth of each participant
  • Assisted each participant to understand their rights and responsibilities, to become valued and respected members of the community
  • Worked under the supervision of the lifestyle coordinator, who ensures that the program is implemented properly
  • Organized and setting out the equipment while explaining the general rules of the activities and providing instructions to the participants while necessary.

DISABILITY SUPPORT WORKER

LIBERTY CARE SERVICES
04.2021 - 05.2022
  • Empowered the clients to embrace being unique with coordinated compassionate care.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Helped with a range of daily tasks, these included personal hygiene facilitation, mobility support, shopping tasks, food preparation, housework tasks, and the coordination of social events.
  • Assisted people to perform important daily activities and facilitated daily personal hygiene and dressing tasks.
  • Ensured a varied program of social activities.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.

BARISTA

KISMET GROUNDS
05.2020 - 11.2023
  • Provided highly organized and personable customer service and dealing with customer queries, requests, and problems.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

CUSTOMER SERVICE REPRESENTATIVE

KFC
02.2019 - 05.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

BACHELOR OF COMMUNITY SERVICES -

STOTT'S COLLEGE
Barangaroo, NSW
05.2023

CERTIFICATE III IN INDIVIDUAL SUPPORT -

AUSTRALIA INSTITUTE OF BUSINESS AND TECHNOLOGY-INTERNATIONAL
Blacktown, NSW
12.2019

HIGH SCHOOL -

LIVERPOOL INTERNATIONAL COLLEGE
Kathmandu, NEPAL
01.2018

Skills

  • Program Development
  • Decision Making
  • Active Listening
  • Budget Management
  • Attention to Detail
  • Time Management
  • Volunteer Coordination
  • Team Leadership and Team Management
  • Critical Thinking
  • Organizational Skills
  • Interpersonal Communication
  • Creative Problem Solving
  • Customer Service
  • Event Planning
  • Community Outreach
  • Conflict Resolution

Accomplishments

    Achieved recognition with the Student Excellence Award for demonstrating outstanding performance as a top-ranking student in the Bachelor of Community Services program.

Certification

  • Certifications in first aid and CPR
  • Certification III in Individual Support
  • NDISWC and WWCC

Placements

  • 120 hours, Certificate III in Individual Support, Fairlea Aged Care, Penshurst, NSW
  • 160 hours, Bachelor of Community Services, Green Point Community Centre, Green Point, NSW
  • 240 hours, Bachelor of Community Services, Ability Options, Parramatta, NSW

References

  • JATINDER ARORA, Manager (Anglicare Donald Coburn Centre), 0438 788 539
  • SHEVAUN HERNON, Lifestyle Consultant, 0428235434
  • SAYNOR MEHMED, Kismet Grounds Store Owner, 0412996961
  • GURPREET KAUR, Northwest Disability Services Coordinator, 0474819141

Timeline

LIFESTYLE COORDINATOR

ANGLICARE
09.2023 - Current

EMPLOYMENT CONSULTANT

APM
05.2023 - 09.2023

LIFESTYLE ASSISTANT

NORTHWEST DISABILITY SERVICES
05.2022 - 05.2023

DISABILITY SUPPORT WORKER

LIBERTY CARE SERVICES
04.2021 - 05.2022

BARISTA

KISMET GROUNDS
05.2020 - 11.2023

CUSTOMER SERVICE REPRESENTATIVE

KFC
02.2019 - 05.2021

BACHELOR OF COMMUNITY SERVICES -

STOTT'S COLLEGE

CERTIFICATE III IN INDIVIDUAL SUPPORT -

AUSTRALIA INSTITUTE OF BUSINESS AND TECHNOLOGY-INTERNATIONAL

HIGH SCHOOL -

LIVERPOOL INTERNATIONAL COLLEGE

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Asmita Karki