Asmita Raut

Sydney,NSW

Summary

Detail-oriented Retail Cashier with reputation for excellent customer service in fast-paced settings. Using great problem-solving skills to quickly resolve guest issues. Engaging with personable demeanor to remain calm when dealing with hostile customers. Customer-focused Retail Sales Associate Cashier offering background in cashier, sales and merchandising responsibilities. Responds quickly to customer requests and concerns. Creates positive, inviting environment for customers. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

year of professional experience

Work History

Retail Cashier

Gorkha department store

Itahari, 1

06.2023 - 04.2024

Greeted customers in a friendly and professional manner.
Processed cash, credit, and check payments accurately and efficiently.
Assisted customers with product selection and answered any questions they had.
Adhered to company guidelines for dealing with difficult or irate customers.
Assisted other team members with their tasks as needed.
Provided accurate change back to customers when necessary.
Performed opening and closing duties such as counting money, balancing registers.
Stocked shelves when needed and kept the sales floor neat and organized.

Wait Staff Member

Nepalika

Biratchowk

04.2023 - 03.2024

Greeted and welcomed customers, providing them with menus.
Ensured that all orders were taken correctly and in a timely manner.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided exceptional service to high volume of daily customers.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Education

High School Diploma -

Pancahyat Model Secondary School

06-2023

Skills

Up-selling
Ordering Procedures
Beverage Preparation
Menu Memorization
POS System Operation
Product Upselling

Store Cleaning
Customer Service
Store Opening and Closing
Teamwork and Collaboration
Cash Handling

Accomplishments

Employee of the Month/Quarter/Year: Awarded for outstanding performance, teamwork, and contributions to the success of the coffee shop.

Training or Certification Achievements: have completed any specialized training or certifications related to coffee, such as barista certification programs or courses on coffee roasting.

Timeline