Proven team player with a track record of enhancing customer satisfaction at Club Aeri KTV, I excel in multitasking and customer service. Skilled in beverage preparation and cash management, my experience at Soma Massage & Beauty and Sushi Sushi further honed my organizational and communication abilities, contributing significantly to workplace efficiency and team harmony.
As a Bartender at Club Aeri KTV since August 2023, I have been responsible for preparing and serving a variety of beverages, including cocktails and mocktails, while ensuring high-quality presentation and customer satisfaction. My role involves engaging with patrons to provide personalized recommendations, managing cash and card transactions accurately, and maintaining a clean and organized bar area in compliance with health and safety standards. I also monitor inventory levels, restock supplies, and contribute to creating a vibrant and welcoming atmosphere for all guests.
At this store, I gained skills in providing massages and managing bookings, which enhanced my ability to deliver quality customer service and maintain an organized schedule
At Sushi Sushi, I developed strong communication skills through face-to-face interactions with customers and became proficient in using cashier systems. Additionally, I also learned how to make sushi, which enhanced my understanding of food preparation and teamwork in a fast-paced environment.