Asovalutalifiti Esau
Bundaberg,QLD
Summary
Dynamic and results-driven professional with a strong background in customer service and inventory control, honed at Urban Tobbaccoinst. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Skilled in cash handling and maintaining a professional appearance, ensuring a positive shopping experience.
Overview
12
12
years of professional experience
Work History
Retail Worker
Urban Tobbaccoinst
05.2021 - 11.2025
- Assisted customers in selecting products based on preferences and needs.
- Processed sales transactions accurately and efficiently at the point of sale.
- Managed inventory levels, ensuring adequate stock for high-demand items.
- Executed promotional displays and signage to enhance product visibility.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Warehouse Dock Worker
Iconic Fairfield
01.2020 - 04.2021
- pallet jacks to transport goods efficiently across the warehouse floor.
- Conducted regular safety compliance checks to ensure adherence to warehouse regulations.
- Sorted incoming shipments and organized products based on inventory management protocols.
- Executed loading and unloading procedures to maintain optimal workflow during peak hours.
- Assisted in inventory management by performing stock counts and updating inventory records.
Chef
Rivercruise Cafe
01.2018 - 04.2019
- Developed seasonal menus to enhance customer satisfaction and reflect local culinary trends.
- Executed food preparation techniques to ensure consistency and quality across all dishes.
- Coordinated kitchen operations to optimize workflow and reduce service delays.
- Trained new staff on food safety standards and kitchen procedures to maintain compliance.
- Maintained inventory control by monitoring stock levels and minimizing food waste.
- Collaborated with suppliers to source high-quality ingredients and negotiate favorable terms.
- Created daily specials to drive customer interest and encourage repeat visits.
- Implemented health and safety protocols to ensure a clean and safe kitchen environment.
- Managed kitchen staff schedules to ensure adequate coverage during peak hours.
Aprentice Chef/Commis Chef
Be Bold Group
05.2014 - 04.2018
- Assisted in food preparation by chopping vegetables and measuring ingredients according to recipes.
- Supported chefs by ensuring timely delivery of dishes during busy service periods.
- Learned various cooking techniques to enhance culinary skills and efficiency in the kitchen.
- Maintained a clean and organized workspace to adhere to kitchen safety standards.
- Collaborated with team members to develop new menu items and improve existing recipes.
- Participated in ingredient inventory management to ensure fresh supplies were available for daily operations.
- Executed cooking tasks to assist chefs in preparing high-quality meals for customers.
- Operated kitchen equipment safely and efficiently to support cooking operations.
- Prepared garnishes and plating for dishes to enhance presentation and customer satisfaction.
- Followed quality control practices to ensure food met established standards before serving.
- Contributed to the kitchen's overall efficiency by streamlining food prep processes.
- Monitored food storage areas to maintain proper inventory and minimize waste.
- Set up food stations by following chef's orders.
- Prepared cooking ingredients for chef.
- Performed other tasks as assigned by sous chef or chef
Education
Shalom Collagfe
Bundaberg, QLD11-2016
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
- Cash handling accuracy
- Store maintenance
- Professional appearance
- Stock replenishment
- Display maintenance
- Shipment receiving
- Order processing
- Problem-solving
- Time management
- Workplace safety compliance
- Inventory control
- Front-end organization
Timeline
Retail Worker
Urban Tobbaccoinst
05.2021 - 11.2025
Warehouse Dock Worker
Iconic Fairfield
01.2020 - 04.2021
Chef
Rivercruise Cafe
01.2018 - 04.2019
Aprentice Chef/Commis Chef
Be Bold Group
05.2014 - 04.2018
Shalom Collagfe