ASPEN-ROSE LEHMANN
McKinnon,VIC
Summary
Adaptable and motivated professional with experience across customer service, hospitality, administration and the music industry (got a finger in every pie). Im organised, approachable and comfortable juggling different priorities, working with people from all backgrounds and staying calm when things get busy. I pick up new systems quickly, pay attention to detail and enjoy finding practical solutions when things don’t go to plan. Outside of my professional experience, I’m in love with music and keep myself involved through performing in 3 bands, with hands-on experience in music production, live audio, events, musical equipment and vinyl culture. I also play Premier 1 volleyball and coach younger players, developing strong leadership, communication and teamwork skills. I bring a genuine understanding and passion for creative communities, along with a friendly, reliable and team-focused approach to everything I do :).
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Bartender / Front-of-House
PALAIS THEATRE
Melbourne, Australia
2025 - Current
- Provided professional and welcoming customer service within a busy live entertainment environment.
- Engaged large and diverse audiences, ensuring a friendly and composed atmosphere.
- Coordinated multiple tasks while addressing customer enquiries and managing interruptions seamlessly.
- Collaborated with colleagues to deliver exceptional service during high-volume events and performances.
- Developed the ability to remain attentive, organised and personable while working under pressure.
Pick Packer
COOL DRIVE AUTO PARTS
Melbourne, Australia
- Current
- Operated in a busy warehouse environment prioritizing accuracy, organization, and efficiency.
- Processed and prepared automotive parts and orders with strong attention to detail.
- Followed established systems and procedures to ensure orders were handled accurately.
- Worked collaboratively with team members to meet operational requirements and deadlines.
- Consistently managed physically active, fast-paced workload while ensuring reliability and attention to detail.
Pizza Chef
DOEYS PIZZA
Melbourne, Australia
- Prepared dough for pizzas, including kneading and rolling out the dough.
- Coordinated multiple orders and competing priorities, ensuring accuracy and quality during peak service.
- Worked efficiently within a high-pressure hospitality environment.
- Communicated effectively with team members throughout busy service periods.
- Maintained a clean, organized and safe working environment.
- Developed strong time-management, teamwork and problem-solving skills.
- Managed kitchen inventory and ensured ingredient freshness.
Retail / Customer Service
MELBOURNE MUSIC STORE
Melbourne, Australia
- Provided customer service and product guidance within a specialist music retail environment.
- Assisted customers with musical instruments, equipment and related products.
- Delivered customer service support through email, telephone, and face-to-face interactions, addressing diverse customer needs effectively.
- Managed multiple customer enquiries, ensuring high quality service and customer satisfaction.
- Communicated with musicians of different experience levels and helped customers identify equipment suited to their individual needs.
- Developed strong product knowledge across a broad range of musical equipment.
Lifestyle Assistant
BUPA AGED CARE
Melbourne, Australia
- Organized and led recreational activities, enhancing social engagement and community connection among residents.
- Communicated with patience, empathy and professionalism.
- Maintained accurate inventory records to support efficient daily activities. of supplies and ensured availability for daily operations.
- Assisted residents with daily living activities and personal care needs.
- Coordinated recreational activities to enhance resident engagement and social interaction.
- Managed budgets for various lifestyle projects, monitored expenses and prepared financial reports.
Education
Certificate - Music Production / Live Audio
RMIT UNIVERSITY
01-2025
Victorian Certificate of Education -
MCKINNON SECONDARY COLLEGE
01-2023
Skills
- Administration & Organisation
- Task coordination
- Record keeping
- Activity scheduling
- Workflow organization
- Detail-oriented
- Front-of-house operations
- Strong interpersonal and communication skills
- Customer experience enhancement
- Diversity engagement
- Remaining calm and helpful in busy environments
- Music & Creative Industries
- Inventory management
- Quality control
- Warehouse operations
- Team collaboration
- Highly adaptable and proactive
- Reliable and self-motivated
- Quick learner
- Very calm under pressure
- Team collaboration
- Comfortable taking initiative
- Problem-solving orientation
- Effective communication
- Service orientation
Certification
- RSA
- Coaching (Lvl 1)
Digital And Technical Skills
- Google Workspace
- Microsoft Office
- Email and digital communication
- Digital file and information organisation
- Music production software
- Logic Pro
- Audio recording and editing
- Live audio equipment
- DJ equipment and vinyl systems
- Able to quickly learn new software, booking systems and databases
Timeline
Lifestyle Assistant
BUPA AGED CARE
Retail / Customer Service
MELBOURNE MUSIC STORE
Pizza Chef
DOEYS PIZZA
Pick Packer
COOL DRIVE AUTO PARTS
- Current
Bartender / Front-of-House
PALAIS THEATRE
2025 - Current
Certificate - Music Production / Live Audio
RMIT UNIVERSITY
Victorian Certificate of Education -
MCKINNON SECONDARY COLLEGE