Asra Ahmet
14 Tarpeena ave, Windsor Gardens,SA
Summary
Dear David Jones recruitment team, my name is Asra Ahmet, I am a first-year university student, studying Speech Pathology at the university of Adelaide. I have a passion for fashion and wish to apply for the ‘Christmas casuals' position at David Jones. I am passionate about retail and love connecting with others and believe at this time of year, going the extra mile for customers can mean a lot. Furthermore, I have a dedicated work ethic and believe in inspiring customers by creating magical moments, like no other. I am friendly, efficient, and have an energetic, enthusiastic and outgoing personality to ensure customers are delighted with their Christmas experience. I am customer-obsessed and go out of my way to keep the customer front of mind in all decisions. Additionally, I am curious to understand and dedicated to delighting customers with seamless solutions. I act with integrity and constantly seek innovative ways of improving and exploring ways that I can inspire. I am dependable and ready to learn and grow with your company.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Woolworths, Northgate Shopping Centre
01.2022 - Current
- Customer service skills
- Cash handling
- Register machine operating
- Worked at the front-end checkout and customer service desk
- Answered customer queries and scanned groceries
Waitress & Barista
Indigo Espresso Café
04.2022 - 12.2022
- Learnt exceeding amounts about customer service and business management
- Coffee making
- Cash handling
- Maintaining a clean and tidy work environment
- Knowledge of coffee types
- Prepared & served food to customers
- Kitchen duties
- Restocked shelves
- Cleaned countertops, food display units, tables, chairs & swept floors
- Wrote up specials of the day
Education
Bachelor of Speech Pathology (Honours) -
University of Adelaide
SACE -
Graduated From Pinnacle College High School
2022
Certificate III in Business -
TAFE VET Course
TOM (STEM Competition) Nominee & Participant -
Flinders University
2022
Swimming -
The ARC Campbelltown
2021
Skills
- Customer first mentality
- Delivering positive customer-centric interactions with a 'can-do' attitude
- Exceptional customer service skills
- Perseverance and remaining calm and composed in demanding situations
- Flexible and adaptable to change
- Time management
- Clear communication
- Ability to prioritise and multi-task
- Responsible, considerate of others, mature, honest
- A clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion
- Conflict Resolution Techniques
- Collaborative Relationships
- Packaging and Sanitation
- Understanding Customer Needs
- Issue Research
- Policy and Procedure Adherence
- Customer Complaint Resolution
- Financial Transactions
Interests
Singing, piano, running, hiking & reading
Languages
English
Native or Bilingual
Uzbek
Native or Bilingual
Turkish
Full Professional
Timeline
Waitress & Barista
Indigo Espresso Café
04.2022 - 12.2022
Customer Service Team Member
Woolworths, Northgate Shopping Centre
01.2022 - Current
Bachelor of Speech Pathology (Honours) -
University of Adelaide
SACE -
Graduated From Pinnacle College High School
Certificate III in Business -
TAFE VET Course
TOM (STEM Competition) Nominee & Participant -
Flinders University
Swimming -
The ARC Campbelltown
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