Asra Haidari
Dandenong,Australia
Summary
Motivated and eager to learn, offering strong customer service and communication skills with experience in handling cash and resolving customer issues. Proven ability to manage tasks efficiently and maintain organized environments. Seeking a Receptionist role to leverage my skills in administrative support and team collaboration to contribute to a thriving workplace.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Receptionist
Keysborough Superclinic
Keysborough, Vic
07.2025 - Current
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Assisted with administrative tasks such as filing documents, copying materials.
- Maintained accurate records of all incoming calls, messages, and visitors.
- Assisted in resolving customer complaints and disputes.
- Ensured reception area was clean at all times and stocked with necessary supplies.
- Handled frequent work process interruptions with flexibility and poise.
- Followed scheduling guidelines to maximize efficiency when booking meetings or external events.
Property Manager
Obrien Real Estate Dandenong
Dandenong
02.2023 - 05.2025
Real Estate Agent
Obrien Real Estate Berwick
Berwick
01.2021 - 05.2025
- Deliver exceptional customer service, resolving
- inquiries promptly, boosting satisfaction levels.
- Developed excellent communication skills through providing advice and guidance on property-related matters.
- Demonstrated ability to build strong relationships with clients, colleagues and other stakeholders in the real estate industry.
- Oversaw property maintenance and coordinated repair schedules with vendors.
- Conducted regular property inspections to assess condition and compliance.
- Prepared lease agreements and ensured compliance with local regulations.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
Customer Service
Coles Supermarket
Dandenong
04.2021 - 05.2023
- Serving food
- Taking orders
- Making some Afghani food
- Cleaning
- Cashier
- Customer service
- Coffee making
- Greeting customers
- Waitering
- Resolved customer service issues with tactfulness and professionalism.
- Provided excellent customer service and resolved customer complaints efficiently.
Education
Diploma In Beauty Therapy -
Casey College Of Beauty Therapy
Berwick, VIC 10.2025 - 03.2026
YEAR 12 -
Dandenong High School
Dandenong 03.2021 - 12.2023
Skills
- Customer Service
- Teamwork
- Problem Solving
- Cash Handling
- Communication
- Leadership
- Time management
- Computer Skill
- Effective communication
- Scheduling appointments
Certification
- Beauty Certificate III
- First aid certificate
- Certificate III Beauty Services
- CPP41419 Certificate IV in Real Estate
Extracurricular Activities
House Leader, Dandenong High School, 02/01/23, 12/31/25, I was a house leader at my school in Year 12. I took part in many activities that helped me develop strong leadership skills and made me realize that I have the potential to be a good leader. I was hard work and dedication.
References
Available upon request
Languages
- Dari, Advanced
- Hindi, Advanced
- Persian, Advanced
- Urdu, Advanced
- Hazaragi, Advanced
Timeline
Diploma In Beauty Therapy -
Casey College Of Beauty Therapy
10.2025 - 03.2026
Receptionist
Keysborough Superclinic
07.2025 - Current
Property Manager
Obrien Real Estate Dandenong
02.2023 - 05.2025
Customer Service
Coles Supermarket
04.2021 - 05.2023
YEAR 12 -
Dandenong High School
03.2021 - 12.2023
Real Estate Agent
Obrien Real Estate Berwick
01.2021 - 05.2025