Assad Sultani

Experienced and motivated financial crime professional with a strong background in fraud prevention, scam case management, and customer risk assessment. Recently completed a Bachelor of Business (Banking & Finance / International Trade) and currently awaiting formal graduation. Proven ability to analyse complex data sets, identify suspicious activity trends, and support vulnerable customers through end-to-end investigative processes.

At ANZ, contributed to fraud detection efforts by leveraging internal systems such as Maude, Vision, and FICO, preparing Suspicious Unusual Activity Reports (SUARs) and collaborating with cross-functional teams to mitigate risk. Skilled in managing competing priorities, delivering results under pressure, and translating data insights into actionable process improvements.

Brings strong attention to detail, critical thinking, and a proactive mindset to resolving customer-impacting issues. Committed to supporting fair customer outcomes, continuous improvement, and contributing to a high-performing, intelligence-led operational environment. Well-versed in working within fast-paced, compliance-driven teams and dedicated to driving excellence in dispute resolution and fraud investigation.

• LOCAM (Lending, Our Customers and Me) - ANZ Australia, 2021 - Training on customer verification, lending compliance, and ethical banking conduct
• Tier 2 Accreditation – General and Personal Advice - Deakin University (RTO – ANZ Australia), 2019 - ASIC-compliant qualification for retail banking and insurance advice
• Certificate III in Retail - McDonald's Australia, 2018 - Qualification covering customer service, sales, and retail operations
• Certified in Leading the Shift (LTS / SMX) - McDonald's Australia, 2019 - Leadership training focused on team management and performance

• Deep understanding of how financial crime impacts customers, institutions, and the wider economy
• Ability to turn complex data into practical insights that support decision-making
• Experienced in handling sensitive information with discretion and integrity
• Strong grasp of how criminal networks operate and move funds through financial systems
• Proven ability to prioritize tasks in fast-paced, high-pressure environments
• Skilled at working across teams to share knowledge and deliver consistent outcomes
• Confident presenting findings to both technical and non-technical stakeholders
• Demonstrated commitment to continuous learning in compliance and risk
• Capable of adapting quickly to new threats and regulatory changes
• Practical experience navigating both strategic investigations and day-to-day intelligence tasks