Asser Motawi
Sydney
Summary
Dynamic and results-driven professional with experience in sales, account management, and event coordination across luxury retail, hospitality, and nightlife industries. Skilled in building lasting client relationships, managing VIP services, and exceeding KPIs in high-pressure environments. Adept at event planning, staff management, and stock control, with a keen ability to drive business growth and enhance customer satisfaction. Proven track record of delivering exceptional service and organizational excellence in both corporate and fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Breitling
Gold Coast
05.2024 - 06.2025
- Delivered exceptional in-store sales performance, consistently working towards and achieving KPIs and sales targets.
- Provided premium after-care service, ensuring a luxury client experience and long-term customer loyalty.
- Supported the planning and organization of exclusive events and client activations within the boutique to drive brand engagement.
- Maintained in-depth product knowledge to effectively communicate brand heritage and technical details to clients.
- Built and nurtured strong client relationships, representing the Breitling brand with professionalism and enthusiasm.
Account Manager
Service.com.au
Gold Coast
01.2025 - 04.2025
- Conducted proactive sales activities including cold calling to generate new business opportunities.
- Managed and nurtured a portfolio of existing client accounts to drive customer satisfaction and retention.
- Achieved and exceeded key performance indicators (KPIs) related to sales targets, client engagement, and revenue growth.
- Built strong relationships with clients, understanding their needs and offering tailored service solutions.
- Collaborated with internal teams to ensure smooth service delivery and resolve any client issues promptly.
- Maintained detailed records of sales activities and client interactions using CRM systems.
Assistant Manager
Lost Kingdom Nightclub
Gold Coast
11.2022 - 04.2024
- Managed staff rostering, wage forecasting, and scheduling to ensure smooth nightclub operations and compliance with budget targets.
- Oversaw stock control and inventory management, including regular stocktakes and order forecasting to meet operational needs.
- Assisted in planning and executing in-house events, promotions, and themed nights to drive venue attendance and revenue growth.
- Supported senior management with day-to-day operations, team leadership, and staff training.
- Maintained high standards of customer service and venue presentation, ensuring an outstanding guest experience.
- Handled cash management, reporting, and compliance with licensing and safety regulations.
Event Coordinator
Lost Kingdom Nightclub
Gold Coast
08.2020 - 11.2022
- Coordinated online and in-person booking management for tables, VIP packages, and event reservations, ensuring a seamless guest experience.
- Managed VIP bottle service operations, providing personalized service to high-profile guests and ensuring premium service standards.
- Served as a liaison for DJs, performers, and special guests, overseeing their schedules, hospitality, and event needs.
- Supported event planning and execution, working closely with management to organize and promote nightclub events.
- Maintained strong relationships with regular and high-end clientele, contributing to client loyalty and repeat business.
- Ensured smooth front-of-house operations during events, addressing guest inquiries and resolving any issues promptly.
Education
Sport Management -
Griffith University
Gold Coast Skills
Sales and Account Management
Cold Calling and Lead Generation
KPI and Target Achievement
Luxury Retail and After-Sales Service
Event Planning and Coordination
VIP Client Relations
Staff Rostering and Stock Control
Booking and Reservation Management
Team Leadership and Training
Certification
- Liquor Approved Manager
- RSA
- First Aid
Timeline
Account Manager
Service.com.au
01.2025 - 04.2025
Sales Associate
Breitling
05.2024 - 06.2025
Assistant Manager
Lost Kingdom Nightclub
11.2022 - 04.2024
Event Coordinator
Lost Kingdom Nightclub
08.2020 - 11.2022
Sport Management -
Griffith University