Summary
Overview
Work History
Education
Skills
References
Work History
Timeline
Generic

Asseya Hijazi

Chester Hill

Summary

I am a reliable and motivated individual who takes pride in performing my role to a high standard. While I may be naturally shy at first, I quickly become confident, bubbly, and outgoing once I am comfortable in the workplace. I am known for my strong communication, organisational skills, and ability to work both independently and as part of a team to achieve business objectives. I take my responsibilities seriously and always aim to provide professional customer service and administrative support. I am currently seeking a suitable opportunity within an organisation that encourages growth and development, particularly in an administrative or customer service environment.

Overview

13
13
years of professional experience

Work History

Administration / Property Maintenance Support

Upright Property Maintenance/ BL Roofing
Granville
10.2025 - 03.2026

  • Preparing and sending quotes to clients and real estate agencies
  • Entering quote requests and job details into the system
  • Responding to emails and client enquiries in a professional manner
  • Answering incoming phone calls and providing job updates
  • Scheduling tenants, trades, and maintenance appointments
  • Coordinating daily administrative tasks to support business operations

Pathology Aide / Receptionist

Douglass Hanly Moir
12.2023 - 10.2025
  • Answering phones and handling patient inquiries
  • Booking patients for blood tests
  • Handling blood samples and non-blood collections
  • Managing payments and issuing receipts
  • Compiling and reporting monthly statistics
  • General administrative and reception duties

Part-Time Receptionist/Administrator

Evolution Windscreens & Repairs
09.2020 - 06.2024
  • Customer service and reception duties
  • Data entry and appointment bookings
  • Banking, payroll, and taking payments over the phone
  • Stock and invoice organisation
  • Assisting business owner with daily tasks

Casual Retail Assistant

Decjuba
01.2020 - 09.2022
  • Delivering excellent customer service
  • Managing stock deliveries and merchandising
  • Handling daily/weekly KPIs and banking
  • Opening and closing procedures
  • Training new staff
  • Supporting the Store Manager

Full-Time Call Centre Administrator

Easy Auto123
03.2019 - 12.2020
  • Handling inbound and outbound calls
  • Booking and following up appointments
  • Email and SMS correspondence
  • Training new team members

Full-Time Store Manager

Plaza Kebab
01.2015 - 10.2018
  • Customer service and complaint resolution
  • Staff management, rosters, and training
  • Inventory control and food safety
  • Store cleanliness and daily operations

Full-Time Retail Assistant

Amira Abayas
03.2015 - 05.2018
  • Customer service and product recommendations
  • Managing floor displays and stock levels
  • Handling refunds and exchanges
  • Training new staff

Full-Time Retail Assistant

Baladi Supermarket
05.2013 - 03.2015
  • Customer service and EFTPOS/cash transactions
  • Shelf restocking and store cleaning
  • Stock ordering

Education

Stretton Public School
Brisbane , QLD

Skills

  • First Aid certified:
  • HLTAID009 – Provide cardiopulmonary resuscitation (CPR)
  • HLTAID010 – Provide basic emergency life support
  • HLTAID011 – Provide First Aid
  • Working With Children Check (WWCC)
  • Customer service experience
  • Organisation and attention to detail
  • Supervision and training of new staff
  • Confident and clear communication
  • Receptive to feedback and open-minded
  • Fluent in Arabic
  • Certificate III in Pathology
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Typing speed: 52 WPM (97% accuracy)
  • Quote preparation
  • Appointment scheduling

References

Available upon request.

Work History

01-2023

Timeline

Administration / Property Maintenance Support

Upright Property Maintenance/ BL Roofing
10.2025 - 03.2026

Pathology Aide / Receptionist

Douglass Hanly Moir
12.2023 - 10.2025

Part-Time Receptionist/Administrator

Evolution Windscreens & Repairs
09.2020 - 06.2024

Casual Retail Assistant

Decjuba
01.2020 - 09.2022

Full-Time Call Centre Administrator

Easy Auto123
03.2019 - 12.2020

Full-Time Retail Assistant

Amira Abayas
03.2015 - 05.2018

Full-Time Store Manager

Plaza Kebab
01.2015 - 10.2018

Full-Time Retail Assistant

Baladi Supermarket
05.2013 - 03.2015

Stretton Public School
Asseya Hijazi