Assmaa Salabi Eldirani
Bullaburra ,NSW
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques. I am also resilient, and can tend to deal with difficult or stressful situations in a calm and collected manner.
Overview
2
2
years of professional experience
Work History
Retail Sales Worker
The Lemon Tree Grocer
12.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Support Worker
Like Family
01.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
Education
Bachelor of Psychology - Psychology (Honours)
Western Sydney University
Sydney, NSW06.2025
Diploma - Social Sciences
Western Sydney University
Sydney, NSW07.2022
Skills
- Flexible Schedule
- Fluent in Arabic and English
- Emotional Support
- Clean Driving Record
- Excellent Communication
- Attention to Detail
- Structured Decision Making
- Patient Counseling and support
- Active Listening
- Time Management
- Microsoft Word
- Teamwork and Collaboration
Timeline
Retail Sales Worker
The Lemon Tree Grocer
12.2022 - Current
Support Worker
Like Family
01.2022 - Current
Bachelor of Psychology - Psychology (Honours)
Western Sydney University
Diploma - Social Sciences
Western Sydney University
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