Summary
Overview
Work History
Education
Skills
Certification
Interests
Volunteer work
Timeline
Hi, I’m

Aster Pham

Retail Assistant
Camberwell,VIC
Aster Pham

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
years of professional experience
1
Certification
3
Languages

Work History

Twin Global Solutions

Website Designer
11.2024 - Current

Job overview

  • Enhanced user experience by designing responsive and visually appealing websites for various clients.
  • Integrated social media platforms into website designs, encouraging users to engage with brands beyond their standalone sites.
  • Streamlined navigation menus for easier access to information, improving overall user satisfaction.
  • Provided ongoing support for clients post-launch by addressing any concerns or making necessary updates as needed.

Self-employeed

ESL Tutor
03.2024 - Current

Job overview

  • Created dynamic, interactive lessons tailored to young learners (ages 5–15), incorporating games, songs, and storytelling to boost engagement and language retention.
  • Fostered a positive and playful learning environment, building students’ confidence in speaking English through humor, encouragement, and creative activities.
  • Adapted teaching methods to individual learning styles, ensuring lessons were both educational and enjoyable for diverse age groups and skill levels.
  • Built strong rapport with students, using energetic and patient communication to make lessons fun while achieving measurable progress in fluency and vocabulary.

FPT Software

UX/UI Design Intern
06.2023 - 08.2023

Job overview

  • Collaborated with the design team for successful project completion within deadlines.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues.
  • Participated in performance improvement activities or meetings and recommended actions to improve results.
  • Enhanced user experience by creating visually appealing and functional design elements.

Mya Spa

Receptionist/Retail Sales Associate
06.2021 - 11.2022

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided suggestions to customers about potential services and products needed.
  • Confirmed appointments, communicated with clients, and updated client records.


NP Education

Administrator/Receptionist
10.2020 - 11.2021

Job overview

  • Greeted and assisted students, parents, and staff, handling inquiries and registrations efficiently.
  • Managed student records and class schedules, ensuring smooth communication.
  • Created teaching materials, including worksheets and lesson plans, to support educators.
  • Organized and maintained resources, keeping supplies stocked and accessible.

Education

Monash University
Caulfield, VIC

Bachelor of Design from Communication Design
04.2001

University Overview

  • Awarded $10,000 International Study Grant

Queensland University of Technology
Brisbane, QLD

Foundation
04.2001

University Overview

  • Dean's List, [Semester 2, Year 1]
  • 7.0 GPA


Skills

Telephone skills

Certification

Working with Children Check

Interests

  • Graphic Design
  • Crafting and DIY Projects
  • Food Tourism
  • Dancing
  • Animal Welfare Advocacy
  • Fundraising Events
  • Web Development and Design

Volunteer work

I served as an Open Day Student Ambassador for Design at Monash University, where I engaged with prospective students and their families, offering insights into the design program and campus life. This role strengthened my customer-service skills through active communication, problem-solving, and representing the university in a professional and welcoming manner.

As a Student Mentor at Queensland University of Technology, I supported new students in their transition to university life, providing guidance, fostering community, and advocating for student needs—enhancing my leadership and lobbying abilities.

In high school, I was actively involved in organizing and leading multiple fundraising initiatives for various charities, developing strong interpersonal, teamwork, and persuasive communication skills.

Timeline

Website Designer

Twin Global Solutions
11.2024 - Current

ESL Tutor

Self-employeed
03.2024 - Current

UX/UI Design Intern

FPT Software
06.2023 - 08.2023

Receptionist/Retail Sales Associate

Mya Spa
06.2021 - 11.2022

Administrator/Receptionist

NP Education
10.2020 - 11.2021

Monash University

Bachelor of Design from Communication Design
04.2001

Queensland University of Technology

Foundation
04.2001
Aster PhamRetail Assistant