Aston Akehurst
Brisbane,QLD
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
HR Administrative Assistant
QLeave
Lutwyche, Qld 4030
05.2007 - 05.2012
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Contributed to a positive company culture by planning engaging team-building events and activities.
- Provided exceptional support to the HR department during high-volume periods, such as open enrollment or annual performance review cycles.
- Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
- Collaborated cross-functionally with other departments to facilitate HR projects, such as updating the employee handbook or implementing new performance management systems.
- Ensured accurate recordkeeping of required employee trainings or certifications in accordance with industry regulations or company policies.
- Improved employee satisfaction with benefits administration by simplifying the enrollment process and providing informative resources.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Coordinated employee training programs to improve productivity and performance.
- Set up orientations and initial training for new employees.
Education
Bachelor Of Business -
University of The Sunshine Coast
Sunshine Coast, QLD07.2018
Skills
- Employee Relations
- Human resources knowledge
- Office Administration
- Payroll Administration
- Training Coordination
- Background Checks
- Meeting planning
- Exit Interviews
Timeline
HR Administrative Assistant
QLeave
05.2007 - 05.2012
Bachelor Of Business -
University of The Sunshine Coast