Astra Watt
South Hedland,WA
Summary
Dynamic Grocery Manager with extensive experience at Woolworth's Supermarket, excelling in inventory coordination and team leadership. Proven track record in enhancing sales through innovative merchandising and fostering a positive work environment. Skilled in customer service management, ensuring optimal product availability and compliance with safety standards.
Experienced with inventory management, team leadership, and customer service. Utilizes efficient organizational skills to maintain optimal stock levels and ensure smooth store operations.
Overview
12
12
years of professional experience
Work History
Grocery Manager
Woolworths Supermarket
Port Hedland, WA
01.2024 - Current
- Managed daily grocery operations, ensuring optimal product availability and store presentation.
- Trained and supervised team members on inventory management and customer service standards.
- Implemented effective merchandising strategies to enhance sales and customer experience.
- Monitored stock levels, coordinating with suppliers for timely replenishment of products.
- Developed staff schedules to align with peak shopping times, maximizing operational efficiency.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Boosted employee morale by fostering a positive work environment and providing regular feedback.
Nightfill Manager
Woolworths Supermarket
Port Hedland, WA
08.2020 - Current
- Led team in achieving operational excellence, enhancing productivity and customer satisfaction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed training programs to improve staff performance and service delivery.
- Implemented inventory management systems, reducing stock discrepancies and optimizing replenishment processes.
- Managed and motivated employees to be productive and engaged in work.
- Oversaw compliance with safety regulations, ensuring a secure shopping environment for customers and staff.
Nightfill Manager
Woolworths Supermarket
Yanchep, WA
02.2020 - Current
Nightfill Assistant Manager
Woolworths Supermarket
Yanchep, WA
02.2018 - Current
Night Stocker
Woolworths Supermarket
Yanchep, WA
03.2014 - Current
- Organized and stocked merchandise in designated areas to ensure optimal product visibility.
- Monitored inventory levels and communicated restock needs to management for efficient operations.
- Trained new team members on stocking procedures and safety protocols to enhance team performance.
- Implemented improved shelf arrangement strategies that increased customer accessibility to products.
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
Skills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Visual merchandising
- Promotion planning
- Attention to detail
- Time management
- Excellent communication
- Organizational skills
- Team leadership
Timeline
Grocery Manager
Woolworths Supermarket
01.2024 - Current
Nightfill Manager
Woolworths Supermarket
08.2020 - Current
Nightfill Manager
Woolworths Supermarket
02.2020 - Current
Nightfill Assistant Manager
Woolworths Supermarket
02.2018 - Current
Night Stocker
Woolworths Supermarket
03.2014 - Current