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Driven digital marketing and customer care professional with a proven track record at PT GCP Applied Technologies Indonesia. Excelled in creating engaging content across social platforms and enhancing customer satisfaction through effective resolution strategies. Skilled in social marketing and teamwork, successfully reduced customer complaints, demonstrating a strong ability to address customer needs and expectations. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers. Organized Customer Care Coordinator with experience completing projects by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.

I am a Graduate from the Illustrious Clark Atlanta University with a BFA in Mass Media Arts with the aim of embarking on a career within the world of entertainment.. An enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Fueled by a true love for the arts, customer service and a fearlessness to achieve what others may deem impossible, I seek experiences that'll further develop my skillset(s) & allow me to prove myself a worthy asset to welcoming teams

I am a hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. I operate well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. I am resourceful and have a passion for growth and efficiency to meet company needs and increase service value. I tend to be a very detail-oriented professional with excellent communication, interpersonal, and creative thinking skills, aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Dedicated and motivated professional with extensive experience with exceptional customer service, social media branding and business operations looking for a role in helping build social campaigns and grown brand awareness. Recognized for a strong work ethic, professional demeanor, and energetic attitude. Adept at building positive relationships, problem-solving, and ensuring efficiency in fast-paced environments. Committed to delivering high-quality work and contributing to team success.

Digital Marketer with rich background implementing social media strategies to support brand and product exposure. Entrepreneurial spirit with proven history of identifying cost-effective methods to gain valued web traffic and foster market penetration. Excellent writing, editing and proofreading skills. Employ good judgment and manage projects from beginning to end. Supportive and talented in helping devise innovative solutions to unexpected challenges. Consider myself as a creative market strategist focused in enhancing business and meeting customer goals. Promoting business development through savvy product promotion and data-driven approaches. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills, willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Astrid Connelly

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Digital Marketing Intern

Administrative Assistant

Neighbourhood flyer hand outs

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Bachelor of Arts - English And Politics

High School Diploma -

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Digital Marketing Intern

Administrative Assistant

Neighbourhood flyer hand outs

Bachelor of Arts - English And Politics

High School Diploma -

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