Astrid Monserrat Cruz Beltran
Student
Gold Coast,Queensland
Summary
Responsible and dedicated, successful at prioritizing tasks. Excellent costumer service, positive attitude and willing to learn and grow. Always searching to improve in diverse areas, interested at learning new tasks.
Fast learning, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
RECEPTIONIST
Black Coffee Gallery
Guadalajara, Jalisco
02.2022 - 04.2022
- Help to human resources, billing and costumer service.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
HOSTESS
COSTUMER SERVICE, Casa Maraikas
Guadalajara, Jalisco
08.2020 - 11.2021
- Working with an event planner, selling and scheduling dates for events, When needed, worked as hostess and waitress.
- Took reservations by phone, answered customer questions.
- Monitored seating area and checked restrooms regularly to keep spotless.
PHOTOGRAPHER
Self Employed Services
02.2016 - 01.2021
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
CASHIER AND ADMINISTRATIVE
Diseños de Cartón
01.2019 - 07.2020
- Costumer service, selling boxes and packing
- Making shipments to all the world
- Stocktaking and quotations
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
UNIVERSIDAD DEL VALLE DE ATEMAJAC
06.2021
Skills
- Reliable hard worker
- Positive Attitude and Energetic
- Call Answering and Routing
- Leadership
- Can do attitude
- Problem-solving abilities
- Adaptability and flexibility
- Respectful and Empathetic
Certification
- Certified photographer, at Brandhome - Guadalajara, Jalisco.
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
RECEPTIONIST
Black Coffee Gallery
02.2022 - 04.2022
HOSTESS
COSTUMER SERVICE, Casa Maraikas
08.2020 - 11.2021
CASHIER AND ADMINISTRATIVE
Diseños de Cartón
01.2019 - 07.2020
PHOTOGRAPHER
Self Employed Services
02.2016 - 01.2021
High School Diploma -
UNIVERSIDAD DEL VALLE DE ATEMAJAC
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