Aswathi Raman
Berwick,VIC
Summary
Motivated and organised professional currently pursuing a Certificate IV in School-Based Education and Support. Dedicated to creating a safe and supportive environment that nurtures children’s growth and development. Equipped with excellent communication skills, a proactive attitude, and a strong commitment to positively impacting the lives of children.
Overview
2021
2021
years of professional experience
Work History
Parent Volunteer
Rivercrest Christian College
- Assisted teachers in organizing and executing classroom projects, field trips, and special fundraising events.
- Engaged with educators and students in academic and extracurricular activities, fostering a positive learning environment.
Admin Officer- Volunteer
Tanishka Temple of Indian Classical Dances
05.2020 - 01.2021
- Assisted in managing schedules, and handling inquiries from prospective clients.
- Prompt invoicing for students and use of POS machine to effect money transfer.
- Sending reminders via phone, email, and text messages to clients for overdue invoices.
- Creating salary slips for the staff's perusal.
- Coordinating and scheduling online classes with the teachers and students.
- Coordinating concerts, workshops, and productions conducted.
- Promoting multiculturalism by organising and coordinating events with local councils and events.
- Maintaining and organising records of client registration, payments, and student attendance.
- Assisting in promotional events and collaborations with local and international artists.
- Liaising with external stakeholders internationally to ensure the timely delivery of the custom-made costumes and accessories for the events.
Claims Officer
QBE Insurance
08.2011 - 02.2016
- Assess and process travel insurance claims using advanced PEGA application.
- Procure data from the service providers of the clients to get a detailed incident report to build a comprehensive case file.
- Critically analyse the estimations and verify costing to avoid inconsistencies and identify fraud.
- Maintain accurate records of all claims processed, updates, and communications with the clients and other stakeholders.
- Address and resolve client inquiries and disputes promptly and professionally, aiming to improve client satisfaction.
- Ensured timely process completion to meet Service Level Agreements (SLA) and maintain compliance with established standards and code of practice.
Education
Cert IV School Based Education And Support -
Hammon Institute
Dandenong, VIC09-2025
Bachelor of Computer Science -
Dr MCET
India05-2008
Skills
- Highly skilled professional with expertise in administration, specialising in data management and organisational leadership
- Proficient in office and organisation management, with demonstrated ability to oversee operations efficiently
- Experienced in using various software applications, including Microsoft Word and Excel, and quick to learn internal software packages with minimal onboarding time
- Skilled in leading teams and managing rosters, ensuring seamless day-to-day operations and compliance
- Experienced in fostering positive relationships with children, parents, school management, and the broader community to create a nurturing and inclusive environment
- Excellent verbal and written communication skills, with strong interpersonal abilities to mentor and support team members effectively
- Exceptional organisational and time-management skills, adept at balancing administrative responsibilities with hands-on leadership in dynamic settings
Timeline
Admin Officer- Volunteer
Tanishka Temple of Indian Classical Dances
05.2020 - 01.2021
Claims Officer
QBE Insurance
08.2011 - 02.2016
Parent Volunteer
Rivercrest Christian College
Cert IV School Based Education And Support -
Hammon Institute
Bachelor of Computer Science -
Dr MCET
Similar Profiles
Macey EckardMacey Eckard
Medical Assistant Traniee at Rivercrest Medical ParkMedical Assistant Traniee at Rivercrest Medical Park
ANTONY KaithiruANTONY Kaithiru
Behavioral Health RN at SHANN0N/RIVERCREST HOSPITALBehavioral Health RN at SHANN0N/RIVERCREST HOSPITAL
Anu. AntonyAnu. Antony
Licensed Practical Nurse at Rivercrest Care CenterLicensed Practical Nurse at Rivercrest Care Center